Outstanding CQC Overall Rating · Inspected Jan 2019 · View CQC report →
Safe
Good
Effective
Outstanding
Caring
Outstanding
Responsive
Good
Well-led
Good

Westfields is a CQC-registered residential care home based in Swaffham, Norfolk. It is operated by Norse Care (Services) Limited.

The home provides specialist care for dementia, older adults (65+). Families looking for care in these areas can contact the home directly for availability and assessments.

As a residential care home, Westfields provides 24-hour personal care and support for residents who need help with daily activities such as washing, dressing, and meal times, in a safe and homely environment.

Following an inspection in January 2019, the Care Quality Commission (CQC) rated Westfields as Outstanding — the highest possible rating, awarded to a small proportion of care services in England. This reflects exceptional care practices across all five inspection domains.

Notably, the home received an Outstanding rating for care quality, and an Outstanding rating for effectiveness.

Westfields is located in Swaffham, within the Norfolk local authority area in East.

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CQC RatingOutstanding
AddressWestfield Road, Swaffham, Norfolk, PE37 7HE
Phone01760 721539
Websitewww.norsecare.co.uk/homes/westfields
Local authorityNorfolk
RegionEast
Last inspection18 January 2019
ProviderNorse Care (Services) Limited
Residential homes
Specialisms
View official CQC profile for Westfields →
Frequently asked questions

Is Westfields registered with the CQC?

Yes. Westfields is registered with the Care Quality Commission (CQC), the independent regulator of health and social care in England. You can view the official CQC profile at https://www.cqc.org.uk/location/1-285971411

What type of care does Westfields provide?

Westfields provides residential homes, specialising in dementia, caring for adults over 65 yrs.

How do I contact Westfields?

You can contact Westfields by phone on 01760 721539, or visit them at Westfield Road, Swaffham, Norfolk, PE37 7HE.

What is Westfields's CQC rating?

Westfields has been rated "Outstanding" by the Care Quality Commission (CQC). This is the highest rating awarded by the CQC. See the full CQC inspection report at https://www.cqc.org.uk/location/1-285971411

What are Westfields's CQC domain ratings?

The CQC inspects care homes across five domains. Westfields's latest published domain ratings are: Safe: Good, Effective: Outstanding, Caring: Outstanding, Responsive: Good, Well-led: Good.

How many care homes are in Swaffham?

There are 6 CQC-registered care homes in Swaffham. You can browse the full list at carehomeos.co.uk/care-homes/town/swaffham.

About this type of care

Residential care homes provide 24-hour personal care and support for older adults or people with disabilities who are unable to live independently. Staff assist with daily activities such as washing, dressing, and meals in a homely environment.

Other Norse Care (Services) Limited care homes
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