CQC Domain Ratings
Swaffham House Care Home is a CQC-registered residential care home based in Swaffham, Norfolk. It is operated by Kingsley Healthcare (Swaffham) Limited.
The home provides specialist care for adults under 65, dementia, mental health, older adults (65+). Families looking for care in these areas can contact the home directly for availability and assessments.
As a residential care home, Swaffham House Care Home provides 24-hour personal care and support for residents who need help with daily activities such as washing, dressing, and meal times, in a safe and homely environment.
The Care Quality Commission (CQC) last inspected Swaffham House Care Home in January 2026 and rated the service as Requires Improvement. The home has been asked to make improvements in one or more areas. Families are encouraged to review the full CQC report and speak with the home about the actions being taken.
Swaffham House Care Home is located in Swaffham, within the Norfolk local authority area in East.
Are you the manager or owner of Swaffham House Care Home? Claim your free listing to personalise this page with photos, a description of your home, weekly fees, and information about your team. Claimed listings receive more enquiries from families. Claim your listing free →
| CQC Rating | Requires improvement |
| Address | Jack Boddy Way, Swaffham, Norfolk, PE37 7HJ |
| Phone | 01760 720330 |
| Website | www.zestcarehomes.co.uk |
| Local authority | Norfolk |
| Region | East |
| Last inspection | 16 January 2026 |
| Provider | Kingsley Healthcare (Swaffham) Limited |
Is Swaffham House Care Home registered with the CQC?
Yes. Swaffham House Care Home is registered with the Care Quality Commission (CQC), the independent regulator of health and social care in England. You can view the official CQC profile at https://www.cqc.org.uk/location/1-27018246984
What type of care does Swaffham House Care Home provide?
Swaffham House Care Home provides residential homes, specialising in caring for adults under 65 yrs, dementia, mental health conditions, caring for adults over 65 yrs.
How do I contact Swaffham House Care Home?
You can contact Swaffham House Care Home by phone on 01760 720330, or visit them at Jack Boddy Way, Swaffham, Norfolk, PE37 7HJ.
What is Swaffham House Care Home's CQC rating?
Swaffham House Care Home has been rated "Requires improvement" by the Care Quality Commission (CQC). This means the home is not performing as well as it should and has been told to improve. See the full CQC inspection report at https://www.cqc.org.uk/location/1-27018246984
What are Swaffham House Care Home's CQC domain ratings?
The CQC inspects care homes across five domains. Swaffham House Care Home's latest published domain ratings are: Safe: Requires improvement, Effective: Good, Caring: Requires improvement, Responsive: Requires improvement, Well-led: Requires improvement.
How many care homes are in Swaffham?
There are 6 CQC-registered care homes in Swaffham. You can browse the full list at carehomeos.co.uk/care-homes/town/swaffham.
Residential care homes provide 24-hour personal care and support for older adults or people with disabilities who are unable to live independently. Staff assist with daily activities such as washing, dressing, and meals in a homely environment.
Share your experience
Share your experience to help other families make informed decisions. Reviews are moderated before publishing.
Is Swaffham House Care Home still on paper records?
CHOS is purpose-built CQC care management software for UK care homes — eMAR, care plans, compliance dashboard, staff training, and incidents — all in one platform.