CQC Domain Ratings
The Highlands is a CQC-registered residential care home based in Chester Le Street, County Durham. It is operated by Pathways Care Group Limited.
The home provides specialist care for learning disabilities, physical disabilities. Families looking for care in these areas can contact the home directly for availability and assessments.
As a residential care home, The Highlands provides 24-hour personal care and support for residents who need help with daily activities such as washing, dressing, and meal times, in a safe and homely environment.
The Care Quality Commission (CQC) last inspected The Highlands in September 2026 and rated the service as Good overall. This means the home is performing well and meeting expectations across safety, effectiveness, care quality, responsiveness, and leadership.
The Highlands is located in Chester Le Street, within the Gateshead local authority area in North East.
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| CQC Rating | Good |
| Address | Durham Road, Birtley, Birtley, Chester Le Street, County Durham, DH3 1LY |
| Phone | 01914 923663 |
| Website | www.salutemcareandeducation.co.uk |
| Local authority | Gateshead |
| Region | North East |
| Last inspection | 15 September 2026 |
| Provider | Pathways Care Group Limited |
Is The Highlands registered with the CQC?
Yes. The Highlands is registered with the Care Quality Commission (CQC), the independent regulator of health and social care in England. You can view the official CQC profile at https://www.cqc.org.uk/location/1-127514150
What type of care does The Highlands provide?
The Highlands provides residential homes, specialising in learning disabilities, physical disabilities.
How do I contact The Highlands?
You can contact The Highlands by phone on 01914 923663, or visit them at Durham Road, Birtley, Birtley, Chester Le Street, County Durham, DH3 1LY.
What is The Highlands's CQC rating?
The Highlands has been rated "Good" by the Care Quality Commission (CQC). This means the home is performing well and meeting expectations. See the full CQC inspection report at https://www.cqc.org.uk/location/1-127514150
What are The Highlands's CQC domain ratings?
The CQC inspects care homes across five domains. The Highlands's latest published domain ratings are: Safe: Good, Effective: Good, Caring: Good, Responsive: Good, Well-led: Good.
How many care homes are in Chester Le Street?
There are 14 CQC-registered care homes in Chester Le Street. You can browse the full list at carehomeos.co.uk/care-homes/town/chester-le-street.
Residential care homes provide 24-hour personal care and support for older adults or people with disabilities who are unable to live independently. Staff assist with daily activities such as washing, dressing, and meals in a homely environment.
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