CQC Domain Ratings
Heather House is a CQC-registered residential care home based in Chester Le Street, County Durham. It is operated by Voyage 1 Limited.
The home provides specialist care for adults under 65, learning disabilities, older adults (65+). Families looking for care in these areas can contact the home directly for availability and assessments.
As a residential care home, Heather House provides 24-hour personal care and support for residents who need help with daily activities such as washing, dressing, and meal times, in a safe and homely environment.
The Care Quality Commission (CQC) last inspected Heather House in August 2019 and rated the service as Good overall. This means the home is performing well and meeting expectations across safety, effectiveness, care quality, responsiveness, and leadership.
Heather House is located in Chester Le Street, within the Gateshead local authority area in North East.
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| CQC Rating | Good |
| Address | Cheshire Avenue, Birtley, Birtley, Chester Le Street, County Durham, DH3 2BA |
| Phone | 01914 100712 |
| Local authority | Gateshead |
| Region | North East |
| Last inspection | 31 August 2019 |
| Provider | Voyage 1 Limited |
Is Heather House registered with the CQC?
Yes. Heather House is registered with the Care Quality Commission (CQC), the independent regulator of health and social care in England. You can view the official CQC profile at https://www.cqc.org.uk/location/1-5654554022
What type of care does Heather House provide?
Heather House provides residential homes, specialising in caring for adults under 65 yrs, learning disabilities, caring for adults over 65 yrs.
How do I contact Heather House?
You can contact Heather House by phone on 01914 100712, or visit them at Cheshire Avenue, Birtley, Birtley, Chester Le Street, County Durham, DH3 2BA.
What is Heather House's CQC rating?
Heather House has been rated "Good" by the Care Quality Commission (CQC). This means the home is performing well and meeting expectations. See the full CQC inspection report at https://www.cqc.org.uk/location/1-5654554022
What are Heather House's CQC domain ratings?
The CQC inspects care homes across five domains. Heather House's latest published domain ratings are: Safe: Good, Effective: Good, Caring: Good, Responsive: Good, Well-led: Good.
How many care homes are in Chester Le Street?
There are 14 CQC-registered care homes in Chester Le Street. You can browse the full list at carehomeos.co.uk/care-homes/town/chester-le-street.
Residential care homes provide 24-hour personal care and support for older adults or people with disabilities who are unable to live independently. Staff assist with daily activities such as washing, dressing, and meals in a homely environment.
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