CQC Domain Ratings
St Helens Care Home is a CQC-registered nursing home based in Bishop Auckland, County Durham. It is operated by Marton Care Homes Ltd.
The home provides specialist care for adults under 65, dementia, mental health, older adults (65+), substance misuse. Families looking for care in these areas can contact the home directly for availability and assessments.
As a nursing home, St Helens Care Home provides round-the-clock nursing care alongside personal support, catering for residents with more complex medical needs or long-term conditions. Qualified nurses are on duty at all times.
The Care Quality Commission (CQC) last inspected St Helens Care Home in May 2021 and rated the service as Good overall. This means the home is performing well and meeting expectations across safety, effectiveness, care quality, responsiveness, and leadership.
St Helens Care Home is located in Bishop Auckland, within the County Durham local authority area in North East.
Are you the manager or owner of St Helens Care Home? Claim your free listing to personalise this page with photos, a description of your home, weekly fees, and information about your team. Claimed listings receive more enquiries from families. Claim your listing free →
| CQC Rating | Good |
| Address | 6 Manor Road, St. Helen Auckland, St. Helen Auckland, Bishop Auckland, County Durham, DL14 9DL |
| Phone | 01388 606093 |
| Local authority | County Durham |
| Region | North East |
| Last inspection | 29 May 2021 |
| Provider | Marton Care Homes Ltd |
Is St Helens Care Home registered with the CQC?
Yes. St Helens Care Home is registered with the Care Quality Commission (CQC), the independent regulator of health and social care in England. You can view the official CQC profile at https://www.cqc.org.uk/location/1-8845386921
What type of care does St Helens Care Home provide?
St Helens Care Home provides nursing homes, rehabilitation (substance abuse), specialising in caring for adults under 65 yrs, dementia, mental health conditions, caring for adults over 65 yrs.
How do I contact St Helens Care Home?
You can contact St Helens Care Home by phone on 01388 606093, or visit them at 6 Manor Road, St. Helen Auckland, St. Helen Auckland, Bishop Auckland, County Durham, DL14 9DL.
What is St Helens Care Home's CQC rating?
St Helens Care Home has been rated "Good" by the Care Quality Commission (CQC). This means the home is performing well and meeting expectations. See the full CQC inspection report at https://www.cqc.org.uk/location/1-8845386921
What are St Helens Care Home's CQC domain ratings?
The CQC inspects care homes across five domains. St Helens Care Home's latest published domain ratings are: Safe: Good, Effective: Good, Caring: Good, Responsive: Good, Well-led: Good.
How many care homes are in Bishop Auckland?
There are 18 CQC-registered care homes in Bishop Auckland. You can browse the full list at carehomeos.co.uk/care-homes/town/bishop-auckland.
Nursing homes provide round-the-clock nursing care alongside personal care, catering for residents with complex medical needs or long-term conditions. Qualified nurses are on duty at all times to administer medication and clinical treatment.
Share your experience
Share your experience to help other families make informed decisions. Reviews are moderated before publishing.
Is St Helens Care Home still on paper records?
CHOS is purpose-built CQC care management software for UK care homes — eMAR, care plans, compliance dashboard, staff training, and incidents — all in one platform.