CQC Domain Ratings
Eden House is a CQC-registered residential care home based in Bishop Auckland, County Durham. It is operated by HC-One No.2 Limited.
The home provides specialist care for sensory impairments, adults under 65, dementia, mental health, older adults (65+). Families looking for care in these areas can contact the home directly for availability and assessments.
As a residential care home, Eden House provides 24-hour personal care and support for residents who need help with daily activities such as washing, dressing, and meal times, in a safe and homely environment.
Following an inspection in December 2023, the Care Quality Commission (CQC) rated Eden House as Outstanding — the highest possible rating, awarded to a small proportion of care services in England. This reflects exceptional care practices across all five inspection domains.
Notably, the home received an Outstanding rating for care quality, and Outstanding leadership.
Eden House is located in Bishop Auckland, within the County Durham local authority area in North East.
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| CQC Rating | Outstanding |
| Address | Cockton Hill Road, Bishop Auckland, County Durham, DL14 6EN |
| Phone | 01388 606475 |
| Website | www.hc-one.co.uk |
| Local authority | County Durham |
| Region | North East |
| Last inspection | 15 December 2023 |
| Provider | HC-One No.2 Limited |
Is Eden House registered with the CQC?
Yes. Eden House is registered with the Care Quality Commission (CQC), the independent regulator of health and social care in England. You can view the official CQC profile at https://www.cqc.org.uk/location/1-999096321
What type of care does Eden House provide?
Eden House provides residential homes, specialising in sensory impairments, caring for adults under 65 yrs, dementia, mental health conditions.
How do I contact Eden House?
You can contact Eden House by phone on 01388 606475, or visit them at Cockton Hill Road, Bishop Auckland, County Durham, DL14 6EN.
What is Eden House's CQC rating?
Eden House has been rated "Outstanding" by the Care Quality Commission (CQC). This is the highest rating awarded by the CQC. See the full CQC inspection report at https://www.cqc.org.uk/location/1-999096321
What are Eden House's CQC domain ratings?
The CQC inspects care homes across five domains. Eden House's latest published domain ratings are: Safe: Good, Effective: Good, Caring: Outstanding, Responsive: Good, Well-led: Outstanding.
How many care homes are in Bishop Auckland?
There are 18 CQC-registered care homes in Bishop Auckland. You can browse the full list at carehomeos.co.uk/care-homes/town/bishop-auckland.
Residential care homes provide 24-hour personal care and support for older adults or people with disabilities who are unable to live independently. Staff assist with daily activities such as washing, dressing, and meals in a homely environment.
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