CQC Domain Ratings
Heathcote is a CQC-registered residential care home based in Norwich, Norfolk. It is operated by Black Swan International Limited.
Heathcote specialises in older adults (65+) care.
As a residential care home, Heathcote provides 24-hour personal care and support for residents who need help with daily activities such as washing, dressing, and meal times, in a safe and homely environment.
The Care Quality Commission (CQC) last inspected Heathcote in August 2026 and rated the service as Good overall. This means the home is performing well and meeting expectations across safety, effectiveness, care quality, responsiveness, and leadership.
Heathcote is located in Norwich, within the Norfolk local authority area in East.
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| CQC Rating | Good |
| Address | 19-23 Unthank Road, Norwich, Norfolk, NR2 2PA |
| Phone | 01603 625639 |
| Website | www.blackswan.co.uk |
| Local authority | Norfolk |
| Region | East |
| Last inspection | 24 August 2026 |
| Provider | Black Swan International Limited |
Is Heathcote registered with the CQC?
Yes. Heathcote is registered with the Care Quality Commission (CQC), the independent regulator of health and social care in England. You can view the official CQC profile at https://www.cqc.org.uk/location/1-121489527
What type of care does Heathcote provide?
Heathcote provides residential homes, specialising in caring for adults over 65 yrs.
How do I contact Heathcote?
You can contact Heathcote by phone on 01603 625639, or visit them at 19-23 Unthank Road, Norwich, Norfolk, NR2 2PA.
What is Heathcote's CQC rating?
Heathcote has been rated "Good" by the Care Quality Commission (CQC). This means the home is performing well and meeting expectations. See the full CQC inspection report at https://www.cqc.org.uk/location/1-121489527
How many care homes are in Norwich?
There are 149 CQC-registered care homes in Norwich. You can browse the full list at carehomeos.co.uk/care-homes/town/norwich.
Residential care homes provide 24-hour personal care and support for older adults or people with disabilities who are unable to live independently. Staff assist with daily activities such as washing, dressing, and meals in a homely environment.
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