CQC Domain Ratings
Westfield House is a CQC-registered residential care home based in Dereham, Norfolk. It is operated by Black Swan International Limited.
The home provides specialist care for adults under 65, learning disabilities, older adults (65+). Families looking for care in these areas can contact the home directly for availability and assessments.
As a residential care home, Westfield House provides 24-hour personal care and support for residents who need help with daily activities such as washing, dressing, and meal times, in a safe and homely environment.
The Care Quality Commission (CQC) last inspected Westfield House in January 2026 and rated the service as Good overall. This means the home is performing well and meeting expectations across safety, effectiveness, care quality, responsiveness, and leadership.
Notably, the home received an Outstanding rating for effectiveness.
Westfield House is located in Dereham, within the Norfolk local authority area in East.
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| CQC Rating | Good |
| Address | 12 Westfield Road, Toftwood, Toftwood, Dereham, Norfolk, NR19 1JB |
| Phone | 01362 697828 |
| Website | www.blackswan.co.uk |
| Local authority | Norfolk |
| Region | East |
| Last inspection | 7 January 2026 |
| Provider | Black Swan International Limited |
Is Westfield House registered with the CQC?
Yes. Westfield House is registered with the Care Quality Commission (CQC), the independent regulator of health and social care in England. You can view the official CQC profile at https://www.cqc.org.uk/location/1-121489634
What type of care does Westfield House provide?
Westfield House provides residential homes, specialising in caring for adults under 65 yrs, learning disabilities, caring for adults over 65 yrs.
How do I contact Westfield House?
You can contact Westfield House by phone on 01362 697828, or visit them at 12 Westfield Road, Toftwood, Toftwood, Dereham, Norfolk, NR19 1JB.
What is Westfield House's CQC rating?
Westfield House has been rated "Good" by the Care Quality Commission (CQC). This means the home is performing well and meeting expectations. See the full CQC inspection report at https://www.cqc.org.uk/location/1-121489634
What are Westfield House's CQC domain ratings?
The CQC inspects care homes across five domains. Westfield House's latest published domain ratings are: Safe: Good, Effective: Outstanding, Caring: Good, Responsive: Good, Well-led: Good.
How many care homes are in Dereham?
There are 25 CQC-registered care homes in Dereham. You can browse the full list at carehomeos.co.uk/care-homes/town/dereham.
Residential care homes provide 24-hour personal care and support for older adults or people with disabilities who are unable to live independently. Staff assist with daily activities such as washing, dressing, and meals in a homely environment.
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