CQC Domain Ratings
Chiswick House is a CQC-registered residential care home based in Norwich, Norfolk. It is operated by Black Swan International Limited.
Chiswick House specialises in older adults (65+) care.
As a residential care home, Chiswick House provides 24-hour personal care and support for residents who need help with daily activities such as washing, dressing, and meal times, in a safe and homely environment.
Following an inspection in December 2018, the Care Quality Commission (CQC) rated Chiswick House as Outstanding — the highest possible rating, awarded to a small proportion of care services in England. This reflects exceptional care practices across all five inspection domains.
Notably, the home received an Outstanding rating for care quality, and Outstanding leadership.
Chiswick House is located in Norwich, within the Norfolk local authority area in East.
Are you the manager or owner of Chiswick House? Claim your free listing to personalise this page with photos, a description of your home, weekly fees, and information about your team. Claimed listings receive more enquiries from families. Claim your listing free →
| CQC Rating | Outstanding |
| Address | 3 Christchurch Road, Norwich, Norfolk, NR2 2AD |
| Phone | 01603 507111 |
| Website | www.blackswan.co.uk |
| Local authority | Norfolk |
| Region | East |
| Last inspection | 21 December 2018 |
| Provider | Black Swan International Limited |
Is Chiswick House registered with the CQC?
Yes. Chiswick House is registered with the Care Quality Commission (CQC), the independent regulator of health and social care in England. You can view the official CQC profile at https://www.cqc.org.uk/location/1-121489513
What type of care does Chiswick House provide?
Chiswick House provides residential homes, specialising in caring for adults over 65 yrs.
How do I contact Chiswick House?
You can contact Chiswick House by phone on 01603 507111, or visit them at 3 Christchurch Road, Norwich, Norfolk, NR2 2AD.
What is Chiswick House's CQC rating?
Chiswick House has been rated "Outstanding" by the Care Quality Commission (CQC). This is the highest rating awarded by the CQC. See the full CQC inspection report at https://www.cqc.org.uk/location/1-121489513
What are Chiswick House's CQC domain ratings?
The CQC inspects care homes across five domains. Chiswick House's latest published domain ratings are: Safe: Good, Effective: Good, Caring: Outstanding, Responsive: Good, Well-led: Outstanding.
How many care homes are in Norwich?
There are 149 CQC-registered care homes in Norwich. You can browse the full list at carehomeos.co.uk/care-homes/town/norwich.
Residential care homes provide 24-hour personal care and support for older adults or people with disabilities who are unable to live independently. Staff assist with daily activities such as washing, dressing, and meals in a homely environment.
Share your experience
Share your experience to help other families make informed decisions. Reviews are moderated before publishing.
Is Chiswick House still on paper records?
CHOS is purpose-built CQC care management software for UK care homes — eMAR, care plans, compliance dashboard, staff training, and incidents — all in one platform.