CQC Domain Ratings
Willows Care Home is a CQC-registered nursing home based in Chester, Cheshire. It is operated by Mr Naveed Hussain & Mr Mohammad Hussain & Mrs Anwar Hussain.
The home provides specialist care for adults under 65, dementia, older adults (65+). Families looking for care in these areas can contact the home directly for availability and assessments.
As a nursing home, Willows Care Home provides round-the-clock nursing care alongside personal support, catering for residents with more complex medical needs or long-term conditions. Qualified nurses are on duty at all times.
The Care Quality Commission (CQC) last inspected Willows Care Home in February 2024 and rated the service as Inadequate. The CQC has taken enforcement action and the home is working to address serious concerns. Families should review the CQC report and consider all available options carefully.
Willows Care Home is located in Chester, within the Cheshire West and Chester local authority area in North West.
Are you the manager or owner of Willows Care Home? Claim your free listing to personalise this page with photos, a description of your home, weekly fees, and information about your team. Claimed listings receive more enquiries from families. Claim your listing free →
| CQC Rating | Inadequate |
| Address | Nevin Road, Blacon, Blacon, Chester, Cheshire, CH1 5RP |
| Phone | 01244 374023 |
| Local authority | Cheshire West and Chester |
| Region | North West |
| Last inspection | 10 February 2024 |
| Provider | Mr Naveed Hussain & Mr Mohammad Hussain & Mrs Anwar Hussain |
Is Willows Care Home registered with the CQC?
Yes. Willows Care Home is registered with the Care Quality Commission (CQC), the independent regulator of health and social care in England. You can view the official CQC profile at https://www.cqc.org.uk/location/1-133335093
What type of care does Willows Care Home provide?
Willows Care Home provides nursing homes, specialising in caring for adults under 65 yrs, dementia, caring for adults over 65 yrs.
How do I contact Willows Care Home?
You can contact Willows Care Home by phone on 01244 374023, or visit them at Nevin Road, Blacon, Blacon, Chester, Cheshire, CH1 5RP.
What is Willows Care Home's CQC rating?
Willows Care Home has been rated "Inadequate" by the Care Quality Commission (CQC). This means the service is performing badly and the CQC has taken action against the person or organisation that runs it. See the full CQC inspection report at https://www.cqc.org.uk/location/1-133335093
What are Willows Care Home's CQC domain ratings?
The CQC inspects care homes across five domains. Willows Care Home's latest published domain ratings are: Safe: Requires improvement, Effective: Requires improvement, Caring: Requires improvement, Responsive: Inadequate, Well-led: Inadequate.
How many care homes are in Chester?
There are 42 CQC-registered care homes in Chester. You can browse the full list at carehomeos.co.uk/care-homes/town/chester.
Nursing homes provide round-the-clock nursing care alongside personal care, catering for residents with complex medical needs or long-term conditions. Qualified nurses are on duty at all times to administer medication and clinical treatment.
Share your experience
Share your experience to help other families make informed decisions. Reviews are moderated before publishing.
Is Willows Care Home still on paper records?
CHOS is purpose-built CQC care management software for UK care homes — eMAR, care plans, compliance dashboard, staff training, and incidents — all in one platform.