Outstanding CQC Overall Rating · Inspected Dec 2020 · View CQC report →
Safe
Good
Effective
Good
Caring
Outstanding
Responsive
Outstanding
Well-led
Good

Willowbank is a CQC-registered residential care home based in Hadfield, Derbyshire. It is operated by Willow Bank Residential Home Limited.

The home provides specialist care for dementia, older adults (65+). Families looking for care in these areas can contact the home directly for availability and assessments.

As a residential care home, Willowbank provides 24-hour personal care and support for residents who need help with daily activities such as washing, dressing, and meal times, in a safe and homely environment.

Following an inspection in December 2020, the Care Quality Commission (CQC) rated Willowbank as Outstanding — the highest possible rating, awarded to a small proportion of care services in England. This reflects exceptional care practices across all five inspection domains.

Notably, the home received an Outstanding rating for care quality.

Willowbank is located in Hadfield, within the Derbyshire local authority area in East Midlands.

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CQC RatingOutstanding
AddressAlbert Street, Hadfield, Hadfield, Hadfield, Derbyshire, SK13 1DG
Phone01457 868594
Local authorityDerbyshire
RegionEast Midlands
Last inspection4 December 2020
ProviderWillow Bank Residential Home Limited
Residential homes
Specialisms
View official CQC profile for Willowbank →
Frequently asked questions

Is Willowbank registered with the CQC?

Yes. Willowbank is registered with the Care Quality Commission (CQC), the independent regulator of health and social care in England. You can view the official CQC profile at https://www.cqc.org.uk/location/1-308359542

What type of care does Willowbank provide?

Willowbank provides residential homes, specialising in dementia, caring for adults over 65 yrs.

How do I contact Willowbank?

You can contact Willowbank by phone on 01457 868594, or visit them at Albert Street, Hadfield, Hadfield, Hadfield, Derbyshire, SK13 1DG.

What is Willowbank's CQC rating?

Willowbank has been rated "Outstanding" by the Care Quality Commission (CQC). This is the highest rating awarded by the CQC. See the full CQC inspection report at https://www.cqc.org.uk/location/1-308359542

What are Willowbank's CQC domain ratings?

The CQC inspects care homes across five domains. Willowbank's latest published domain ratings are: Safe: Good, Effective: Good, Caring: Outstanding, Responsive: Outstanding, Well-led: Good.

About this type of care

Residential care homes provide 24-hour personal care and support for older adults or people with disabilities who are unable to live independently. Staff assist with daily activities such as washing, dressing, and meals in a homely environment.

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