CQC Domain Ratings
West Hall is a CQC-registered residential care home based in West Byfleet, Surrey. It is operated by Anchor Hanover Group.
The home provides specialist care for adults under 65, dementia, older adults (65+). Families looking for care in these areas can contact the home directly for availability and assessments.
As a residential care home, West Hall provides 24-hour personal care and support for residents who need help with daily activities such as washing, dressing, and meal times, in a safe and homely environment.
Following an inspection in June 2019, the Care Quality Commission (CQC) rated West Hall as Outstanding — the highest possible rating, awarded to a small proportion of care services in England. This reflects exceptional care practices across all five inspection domains.
Notably, the home received an Outstanding rating for care quality, and Outstanding leadership.
West Hall is located in West Byfleet, within the Surrey local authority area in South East.
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| CQC Rating | Outstanding |
| Address | Parvis Road, West Byfleet, Surrey, KT14 6EY |
| Phone | 01932 338000 |
| Local authority | Surrey |
| Region | South East |
| Last inspection | 26 June 2019 |
| Provider | Anchor Hanover Group |
Is West Hall registered with the CQC?
Yes. West Hall is registered with the Care Quality Commission (CQC), the independent regulator of health and social care in England. You can view the official CQC profile at https://www.cqc.org.uk/location/1-442480306
What type of care does West Hall provide?
West Hall provides residential homes, specialising in caring for adults under 65 yrs, dementia, caring for adults over 65 yrs.
How do I contact West Hall?
You can contact West Hall by phone on 01932 338000, or visit them at Parvis Road, West Byfleet, Surrey, KT14 6EY.
What is West Hall's CQC rating?
West Hall has been rated "Outstanding" by the Care Quality Commission (CQC). This is the highest rating awarded by the CQC. See the full CQC inspection report at https://www.cqc.org.uk/location/1-442480306
What are West Hall's CQC domain ratings?
The CQC inspects care homes across five domains. West Hall's latest published domain ratings are: Safe: Good, Effective: Good, Caring: Outstanding, Responsive: Outstanding, Well-led: Outstanding.
How many care homes are in West Byfleet?
There are 6 CQC-registered care homes in West Byfleet. You can browse the full list at carehomeos.co.uk/care-homes/town/west-byfleet.
Residential care homes provide 24-hour personal care and support for older adults or people with disabilities who are unable to live independently. Staff assist with daily activities such as washing, dressing, and meals in a homely environment.
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