Good CQC Overall Rating · Inspected Aug 2023 · View CQC report →
Safe
Good
Effective
Good
Caring
Good
Responsive
Good
Well-led
Good

West Bank Residential Home is a CQC-registered residential care home based in Ross-on-Wye, Herefordshire. It is operated by West Bank Residential Home Limited.

The home provides specialist care for adults under 65, dementia, older adults (65+), physical disabilities. Families looking for care in these areas can contact the home directly for availability and assessments.

As a residential care home, West Bank Residential Home provides 24-hour personal care and support for residents who need help with daily activities such as washing, dressing, and meal times, in a safe and homely environment.

The Care Quality Commission (CQC) last inspected West Bank Residential Home in August 2023 and rated the service as Good overall. This means the home is performing well and meeting expectations across safety, effectiveness, care quality, responsiveness, and leadership.

West Bank Residential Home is located in Ross-on-Wye, within the Herefordshire, County of local authority area in West Midlands.

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CQC RatingGood
AddressWalford Road, Ross-on-Wye, Herefordshire, HR9 5PQ
Phone01989 562741
Local authorityHerefordshire, County of
RegionWest Midlands
Last inspection5 August 2023
ProviderWest Bank Residential Home Limited
Residential homes
Specialisms
View official CQC profile for West Bank Residential Home →
Frequently asked questions

Is West Bank Residential Home registered with the CQC?

Yes. West Bank Residential Home is registered with the Care Quality Commission (CQC), the independent regulator of health and social care in England. You can view the official CQC profile at https://www.cqc.org.uk/location/1-486739010

What type of care does West Bank Residential Home provide?

West Bank Residential Home provides residential homes, specialising in caring for adults under 65 yrs, dementia, caring for adults over 65 yrs, physical disabilities.

How do I contact West Bank Residential Home?

You can contact West Bank Residential Home by phone on 01989 562741, or visit them at Walford Road, Ross-on-Wye, Herefordshire, HR9 5PQ.

What is West Bank Residential Home's CQC rating?

West Bank Residential Home has been rated "Good" by the Care Quality Commission (CQC). This means the home is performing well and meeting expectations. See the full CQC inspection report at https://www.cqc.org.uk/location/1-486739010

What are West Bank Residential Home's CQC domain ratings?

The CQC inspects care homes across five domains. West Bank Residential Home's latest published domain ratings are: Safe: Good, Effective: Good, Caring: Good, Responsive: Good, Well-led: Good.

How many care homes are in Ross-on-Wye?

There are 13 CQC-registered care homes in Ross-on-Wye. You can browse the full list at carehomeos.co.uk/care-homes/town/ross-on-wye.

About this type of care

Residential care homes provide 24-hour personal care and support for older adults or people with disabilities who are unable to live independently. Staff assist with daily activities such as washing, dressing, and meals in a homely environment.

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Other care homes in Ross-on-Wye

Browse all 13 care homes in Ross-on-Wye →