CQC Domain Ratings
Waterloo House is a CQC-registered residential care home based in Plymouth, Devon. It is operated by Vivacare Limited.
The home provides specialist care for adults under 65, mental health. Families looking for care in these areas can contact the home directly for availability and assessments.
As a residential care home, Waterloo House provides 24-hour personal care and support for residents who need help with daily activities such as washing, dressing, and meal times, in a safe and homely environment.
Waterloo House is located in Plymouth, within the Plymouth local authority area in South West.
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| CQC Rating | Requires Improvement |
| Address | 3 Nelson Gardens, Stoke, Stoke, Plymouth, Devon, PL1 5RH |
| Phone | 01752 567199 |
| Website | www.waterloohousecarehome.co.uk |
| Local authority | Plymouth |
| Region | South West |
| Last inspection | 12 September 2025 |
| Provider | Vivacare Limited |
Is Waterloo House registered with the CQC?
Yes. Waterloo House is registered with the Care Quality Commission (CQC), the independent regulator of health and social care in England. You can view the official CQC profile at https://www.cqc.org.uk/location/1-146198226
What type of care does Waterloo House provide?
Waterloo House provides residential homes, specialising in caring for adults under 65 yrs, mental health conditions.
How do I contact Waterloo House?
You can contact Waterloo House by phone on 01752 567199, or visit them at 3 Nelson Gardens, Stoke, Stoke, Plymouth, Devon, PL1 5RH.
What is Waterloo House's CQC rating?
Waterloo House has been rated "Requires Improvement" by the Care Quality Commission (CQC). See the full CQC inspection report at https://www.cqc.org.uk/location/1-146198226
What are Waterloo House's CQC domain ratings?
The CQC inspects care homes across five domains. Waterloo House's latest published domain ratings are: Safe: Requires improvement, Effective: Requires improvement, Caring: Good, Responsive: Good, Well-led: Requires improvement.
How many care homes are in Plymouth?
There are 111 CQC-registered care homes in Plymouth. You can browse the full list at carehomeos.co.uk/care-homes/town/plymouth.
Residential care homes provide 24-hour personal care and support for older adults or people with disabilities who are unable to live independently. Staff assist with daily activities such as washing, dressing, and meals in a homely environment.
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