Outstanding CQC Overall Rating · Inspected Apr 2021 · View CQC report →
Safe
Good
Effective
Good
Caring
Outstanding
Responsive
Outstanding
Well-led
Outstanding

Walton Heath Manor is a CQC-registered residential care home based in Walton-on-the-Hill, Surrey. It is operated by Hamilton House Medical Limited.

Walton Heath Manor specialises in older adults (65+) care.

As a residential care home, Walton Heath Manor provides 24-hour personal care and support for residents who need help with daily activities such as washing, dressing, and meal times, in a safe and homely environment.

Following an inspection in April 2021, the Care Quality Commission (CQC) rated Walton Heath Manor as Outstanding — the highest possible rating, awarded to a small proportion of care services in England. This reflects exceptional care practices across all five inspection domains.

Notably, the home received an Outstanding rating for care quality, and Outstanding leadership.

Walton Heath Manor is located in Walton-on-the-Hill, within the Surrey local authority area in South East.

Are you the manager or owner of Walton Heath Manor? Claim your free listing to personalise this page with photos, a description of your home, weekly fees, and information about your team. Claimed listings receive more enquiries from families. Claim your listing free →

CQC RatingOutstanding
AddressHurst Drive, Walton-on-the-Hill, Surrey, KT20 7QT
Phone01737 814010
Websitewww.whmanor.co.uk
Local authoritySurrey
RegionSouth East
Last inspection21 April 2021
ProviderHamilton House Medical Limited
Residential homes
Specialisms
View official CQC profile for Walton Heath Manor →
Frequently asked questions

Is Walton Heath Manor registered with the CQC?

Yes. Walton Heath Manor is registered with the Care Quality Commission (CQC), the independent regulator of health and social care in England. You can view the official CQC profile at https://www.cqc.org.uk/location/1-111433925

What type of care does Walton Heath Manor provide?

Walton Heath Manor provides residential homes, specialising in caring for adults over 65 yrs.

How do I contact Walton Heath Manor?

You can contact Walton Heath Manor by phone on 01737 814010, or visit them at Hurst Drive, Walton-on-the-Hill, Surrey, KT20 7QT.

What is Walton Heath Manor's CQC rating?

Walton Heath Manor has been rated "Outstanding" by the Care Quality Commission (CQC). This is the highest rating awarded by the CQC. See the full CQC inspection report at https://www.cqc.org.uk/location/1-111433925

What are Walton Heath Manor's CQC domain ratings?

The CQC inspects care homes across five domains. Walton Heath Manor's latest published domain ratings are: Safe: Good, Effective: Good, Caring: Outstanding, Responsive: Outstanding, Well-led: Outstanding.

About this type of care

Residential care homes provide 24-hour personal care and support for older adults or people with disabilities who are unable to live independently. Staff assist with daily activities such as washing, dressing, and meals in a homely environment.

Leave a review

Share your experience

Share your experience to help other families make informed decisions. Reviews are moderated before publishing.

★ ★ ★ ★ ★

Optional: rate specific areas (1–5)

Reviews are moderated and usually published within 24 hours.

Is Walton Heath Manor still on paper records?

CHOS is purpose-built CQC care management software for UK care homes — eMAR, care plans, compliance dashboard, staff training, and incidents — all in one platform.

Start free trial →