CQC Domain Ratings
Viera Gray House is a CQC-registered residential care home based in London, Richmond upon Thames. It is operated by Greensleeves Homes Trust.
The home provides specialist care for sensory impairments, dementia, older adults (65+), physical disabilities. Families looking for care in these areas can contact the home directly for availability and assessments.
As a residential care home, Viera Gray House provides 24-hour personal care and support for residents who need help with daily activities such as washing, dressing, and meal times, in a safe and homely environment.
The Care Quality Commission (CQC) last inspected Viera Gray House in May 2025 and rated the service as Good overall. This means the home is performing well and meeting expectations across safety, effectiveness, care quality, responsiveness, and leadership.
Viera Gray House is located in London, within the Richmond upon Thames local authority area in London.
Are you the manager or owner of Viera Gray House? Claim your free listing to personalise this page with photos, a description of your home, weekly fees, and information about your team. Claimed listings receive more enquiries from families. Claim your listing free →
| CQC Rating | Good |
| Address | 27 Ferry Road, London, Richmond upon Thames, SW13 9PP |
| Phone | 02087 484563 |
| Website | www.greensleeves.org.uk/care-homes/viera-gray-house-barnes-london/ |
| Local authority | Richmond upon Thames |
| Region | London |
| Last inspection | 14 May 2025 |
| Provider | Greensleeves Homes Trust |
Is Viera Gray House registered with the CQC?
Yes. Viera Gray House is registered with the Care Quality Commission (CQC), the independent regulator of health and social care in England. You can view the official CQC profile at https://www.cqc.org.uk/location/1-2293924933
What type of care does Viera Gray House provide?
Viera Gray House provides residential homes, specialising in sensory impairments, dementia, caring for adults over 65 yrs, physical disabilities.
How do I contact Viera Gray House?
You can contact Viera Gray House by phone on 02087 484563, or visit them at 27 Ferry Road, London, Richmond upon Thames, SW13 9PP.
What is Viera Gray House's CQC rating?
Viera Gray House has been rated "Good" by the Care Quality Commission (CQC). This means the home is performing well and meeting expectations. See the full CQC inspection report at https://www.cqc.org.uk/location/1-2293924933
What are Viera Gray House's CQC domain ratings?
The CQC inspects care homes across five domains. Viera Gray House's latest published domain ratings are: Safe: Requires improvement, Effective: Good, Caring: Good, Responsive: Good, Well-led: Requires improvement.
How many care homes are in London?
There are 887 CQC-registered care homes in London. You can browse the full list at carehomeos.co.uk/care-homes/town/london.
Residential care homes provide 24-hour personal care and support for older adults or people with disabilities who are unable to live independently. Staff assist with daily activities such as washing, dressing, and meals in a homely environment.
Share your experience
Share your experience to help other families make informed decisions. Reviews are moderated before publishing.
Is Viera Gray House still on paper records?
CHOS is purpose-built CQC care management software for UK care homes — eMAR, care plans, compliance dashboard, staff training, and incidents — all in one platform.