CQC Domain Ratings
The Willows is a CQC-registered residential care home based in Bourne, Lincolnshire. It is operated by The Willows Home Limited.
The home provides specialist care for adults under 65, dementia, older adults (65+). Families looking for care in these areas can contact the home directly for availability and assessments.
As a residential care home, The Willows provides 24-hour personal care and support for residents who need help with daily activities such as washing, dressing, and meal times, in a safe and homely environment.
The Care Quality Commission (CQC) last inspected The Willows in July 2022 and rated the service as Requires Improvement. The home has been asked to make improvements in one or more areas. Families are encouraged to review the full CQC report and speak with the home about the actions being taken.
The Willows is located in Bourne, within the Lincolnshire local authority area in East Midlands.
Are you the manager or owner of The Willows? Claim your free listing to personalise this page with photos, a description of your home, weekly fees, and information about your team. Claimed listings receive more enquiries from families. Claim your listing free →
| CQC Rating | Requires improvement |
| Address | 74 Station Street, Rippingale, Rippingale, Bourne, Lincolnshire, PE10 0SX |
| Phone | 01778 440773 |
| Website | www.thewillowscarehome.co.uk |
| Local authority | Lincolnshire |
| Region | East Midlands |
| Last inspection | 1 July 2022 |
| Provider | The Willows Home Limited |
Is The Willows registered with the CQC?
Yes. The Willows is registered with the Care Quality Commission (CQC), the independent regulator of health and social care in England. You can view the official CQC profile at https://www.cqc.org.uk/location/1-223516544
What type of care does The Willows provide?
The Willows provides residential homes, specialising in caring for adults under 65 yrs, dementia, caring for adults over 65 yrs.
How do I contact The Willows?
You can contact The Willows by phone on 01778 440773, or visit them at 74 Station Street, Rippingale, Rippingale, Bourne, Lincolnshire, PE10 0SX.
What is The Willows's CQC rating?
The Willows has been rated "Requires improvement" by the Care Quality Commission (CQC). This means the home is not performing as well as it should and has been told to improve. See the full CQC inspection report at https://www.cqc.org.uk/location/1-223516544
What are The Willows's CQC domain ratings?
The CQC inspects care homes across five domains. The Willows's latest published domain ratings are: Safe: Requires improvement, Effective: Requires improvement, Caring: Requires improvement, Responsive: Requires improvement, Well-led: Requires improvement.
How many care homes are in Bourne?
There are 10 CQC-registered care homes in Bourne. You can browse the full list at carehomeos.co.uk/care-homes/town/bourne.
Residential care homes provide 24-hour personal care and support for older adults or people with disabilities who are unable to live independently. Staff assist with daily activities such as washing, dressing, and meals in a homely environment.
Share your experience
Share your experience to help other families make informed decisions. Reviews are moderated before publishing.
Is The Willows still on paper records?
CHOS is purpose-built CQC care management software for UK care homes — eMAR, care plans, compliance dashboard, staff training, and incidents — all in one platform.