Requires improvement CQC Overall Rating · Inspected Jun 2021 · View CQC report →
Safe
Requires improvement
Effective
Good
Caring
Good
Responsive
Good
Well-led
Requires improvement

The Villa is a CQC-registered nursing home based in Telford, Shropshire. It is operated by Lotus Care Management Services Limited.

The home provides specialist care for adults under 65, dementia, mental health, older adults (65+). Families looking for care in these areas can contact the home directly for availability and assessments.

As a nursing home, The Villa provides round-the-clock nursing care alongside personal support, catering for residents with more complex medical needs or long-term conditions. Qualified nurses are on duty at all times.

The Care Quality Commission (CQC) last inspected The Villa in June 2021 and rated the service as Requires Improvement. The home has been asked to make improvements in one or more areas. Families are encouraged to review the full CQC report and speak with the home about the actions being taken.

The Villa is located in Telford, within the Telford and Wrekin local authority area in West Midlands.

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CQC RatingRequires improvement
AddressPark Avenue, Madeley, Madeley, Telford, Shropshire, TF7 5AE
Phone01952 581022
Local authorityTelford and Wrekin
RegionWest Midlands
Last inspection29 June 2021
ProviderLotus Care Management Services Limited
Nursing homes
Specialisms
View official CQC profile for The Villa →
Frequently asked questions

Is The Villa registered with the CQC?

Yes. The Villa is registered with the Care Quality Commission (CQC), the independent regulator of health and social care in England. You can view the official CQC profile at https://www.cqc.org.uk/location/1-1938689595

What type of care does The Villa provide?

The Villa provides nursing homes, specialising in caring for adults under 65 yrs, dementia, mental health conditions, caring for adults over 65 yrs.

How do I contact The Villa?

You can contact The Villa by phone on 01952 581022, or visit them at Park Avenue, Madeley, Madeley, Telford, Shropshire, TF7 5AE.

What is The Villa's CQC rating?

The Villa has been rated "Requires improvement" by the Care Quality Commission (CQC). This means the home is not performing as well as it should and has been told to improve. See the full CQC inspection report at https://www.cqc.org.uk/location/1-1938689595

What are The Villa's CQC domain ratings?

The CQC inspects care homes across five domains. The Villa's latest published domain ratings are: Safe: Requires improvement, Effective: Good, Caring: Good, Responsive: Good, Well-led: Requires improvement.

How many care homes are in Telford?

There are 53 CQC-registered care homes in Telford. You can browse the full list at carehomeos.co.uk/care-homes/town/telford.

About this type of care

Nursing homes provide round-the-clock nursing care alongside personal care, catering for residents with complex medical needs or long-term conditions. Qualified nurses are on duty at all times to administer medication and clinical treatment.

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