CQC Domain Ratings
The Pines is a CQC-registered residential care home based in Hindhead, Surrey. It is operated by Whitmore Vale Housing Association Limited.
The home provides specialist care for adults under 65, learning disabilities, older adults (65+), physical disabilities. Families looking for care in these areas can contact the home directly for availability and assessments.
As a residential care home, The Pines provides 24-hour personal care and support for residents who need help with daily activities such as washing, dressing, and meal times, in a safe and homely environment.
Following an inspection in September 2026, the Care Quality Commission (CQC) rated The Pines as Outstanding — the highest possible rating, awarded to a small proportion of care services in England. This reflects exceptional care practices across all five inspection domains.
The Pines is located in Hindhead, within the Surrey local authority area in South East.
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| CQC Rating | Outstanding |
| Address | Churt Road, Hindhead, Surrey, GU26 6NL |
| Phone | 01428 601075 |
| Website | www.whitmorevale.co.uk |
| Local authority | Surrey |
| Region | South East |
| Last inspection | 7 September 2026 |
| Provider | Whitmore Vale Housing Association Limited |
Is The Pines registered with the CQC?
Yes. The Pines is registered with the Care Quality Commission (CQC), the independent regulator of health and social care in England. You can view the official CQC profile at https://www.cqc.org.uk/location/1-114046724
What type of care does The Pines provide?
The Pines provides residential homes, specialising in caring for adults under 65 yrs, learning disabilities, caring for adults over 65 yrs, physical disabilities.
How do I contact The Pines?
You can contact The Pines by phone on 01428 601075, or visit them at Churt Road, Hindhead, Surrey, GU26 6NL.
What is The Pines's CQC rating?
The Pines has been rated "Outstanding" by the Care Quality Commission (CQC). This is the highest rating awarded by the CQC. See the full CQC inspection report at https://www.cqc.org.uk/location/1-114046724
What are The Pines's CQC domain ratings?
The CQC inspects care homes across five domains. The Pines's latest published domain ratings are: Safe: Good, Effective: Good, Caring: Good, Responsive: Good, Well-led: Good.
How many care homes are in Hindhead?
There are 18 CQC-registered care homes in Hindhead. You can browse the full list at carehomeos.co.uk/care-homes/town/hindhead.
Residential care homes provide 24-hour personal care and support for older adults or people with disabilities who are unable to live independently. Staff assist with daily activities such as washing, dressing, and meals in a homely environment.
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