CQC Domain Ratings
The Lilacs Residential Home is a CQC-registered residential care home based in Westcliff-on-sea, Southend-on-Sea. It is operated by Oak Lodge Care Ltd.
The home provides specialist care for dementia, older adults (65+). Families looking for care in these areas can contact the home directly for availability and assessments.
As a residential care home, The Lilacs Residential Home provides 24-hour personal care and support for residents who need help with daily activities such as washing, dressing, and meal times, in a safe and homely environment.
The Care Quality Commission (CQC) last inspected The Lilacs Residential Home in May 2026 and rated the service as Good overall. This means the home is performing well and meeting expectations across safety, effectiveness, care quality, responsiveness, and leadership.
The Lilacs Residential Home is located in Westcliff-on-sea, within the Southend-on-Sea local authority area in East.
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| CQC Rating | Good |
| Address | 121 Chalkwell Avenue, Westcliff-on-sea, Southend-on-Sea, SS0 8NL |
| Phone | 01702 712457 |
| Website | www.the-lilacs.co.uk |
| Local authority | Southend-on-Sea |
| Region | East |
| Last inspection | 21 May 2026 |
| Provider | Oak Lodge Care Ltd |
Is The Lilacs Residential Home registered with the CQC?
Yes. The Lilacs Residential Home is registered with the Care Quality Commission (CQC), the independent regulator of health and social care in England. You can view the official CQC profile at https://www.cqc.org.uk/location/1-10199032786
What type of care does The Lilacs Residential Home provide?
The Lilacs Residential Home provides residential homes, specialising in dementia, caring for adults over 65 yrs.
How do I contact The Lilacs Residential Home?
You can contact The Lilacs Residential Home by phone on 01702 712457, or visit them at 121 Chalkwell Avenue, Westcliff-on-sea, Southend-on-Sea, SS0 8NL.
What is The Lilacs Residential Home's CQC rating?
The Lilacs Residential Home has been rated "Good" by the Care Quality Commission (CQC). This means the home is performing well and meeting expectations. See the full CQC inspection report at https://www.cqc.org.uk/location/1-10199032786
What are The Lilacs Residential Home's CQC domain ratings?
The CQC inspects care homes across five domains. The Lilacs Residential Home's latest published domain ratings are: Safe: Requires improvement, Effective: Good, Caring: Good, Responsive: Good, Well-led: Requires improvement.
How many care homes are in Westcliff-on-sea?
There are 55 CQC-registered care homes in Westcliff-on-sea. You can browse the full list at carehomeos.co.uk/care-homes/town/westcliff-on-sea.
Residential care homes provide 24-hour personal care and support for older adults or people with disabilities who are unable to live independently. Staff assist with daily activities such as washing, dressing, and meals in a homely environment.
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