CQC Domain Ratings
The Lilacs Residential Home is a CQC-registered residential care home based in Exeter, Devon. It is operated by Lilacs Care Ltd.
The home provides specialist care for dementia, mental health, older adults (65+). Families looking for care in these areas can contact the home directly for availability and assessments.
As a residential care home, The Lilacs Residential Home provides 24-hour personal care and support for residents who need help with daily activities such as washing, dressing, and meal times, in a safe and homely environment.
The Care Quality Commission (CQC) last inspected The Lilacs Residential Home in August 2026 and rated the service as Good overall. This means the home is performing well and meeting expectations across safety, effectiveness, care quality, responsiveness, and leadership.
The Lilacs Residential Home is located in Exeter, within the Devon local authority area in South West.
Are you the manager or owner of The Lilacs Residential Home? Claim your free listing to personalise this page with photos, a description of your home, weekly fees, and information about your team. Claimed listings receive more enquiries from families. Claim your listing free →
| CQC Rating | Good |
| Address | 42-44 Old Tiverton Road, Exeter, Devon, EX4 6NG |
| Phone | 01392 435271 |
| Local authority | Devon |
| Region | South West |
| Last inspection | 11 August 2026 |
| Provider | Lilacs Care Ltd |
Is The Lilacs Residential Home registered with the CQC?
Yes. The Lilacs Residential Home is registered with the Care Quality Commission (CQC), the independent regulator of health and social care in England. You can view the official CQC profile at https://www.cqc.org.uk/location/1-123822763
What type of care does The Lilacs Residential Home provide?
The Lilacs Residential Home provides residential homes, specialising in dementia, mental health conditions, caring for adults over 65 yrs.
How do I contact The Lilacs Residential Home?
You can contact The Lilacs Residential Home by phone on 01392 435271, or visit them at 42-44 Old Tiverton Road, Exeter, Devon, EX4 6NG.
What is The Lilacs Residential Home's CQC rating?
The Lilacs Residential Home has been rated "Good" by the Care Quality Commission (CQC). This means the home is performing well and meeting expectations. See the full CQC inspection report at https://www.cqc.org.uk/location/1-123822763
How many care homes are in Exeter?
There are 58 CQC-registered care homes in Exeter. You can browse the full list at carehomeos.co.uk/care-homes/town/exeter.
Residential care homes provide 24-hour personal care and support for older adults or people with disabilities who are unable to live independently. Staff assist with daily activities such as washing, dressing, and meals in a homely environment.
Share your experience
Share your experience to help other families make informed decisions. Reviews are moderated before publishing.
Is The Lilacs Residential Home still on paper records?
CHOS is purpose-built CQC care management software for UK care homes — eMAR, care plans, compliance dashboard, staff training, and incidents — all in one platform.