CQC Domain Ratings
The Avenue is a CQC-registered residential care home based in Darlington, County Durham. It is operated by John Michael Leitch and Miss Sharon Elizabeth Keelan.
The home provides specialist care for learning disabilities, older adults (65+). Families looking for care in these areas can contact the home directly for availability and assessments.
As a residential care home, The Avenue provides 24-hour personal care and support for residents who need help with daily activities such as washing, dressing, and meal times, in a safe and homely environment.
Following an inspection in February 2020, the Care Quality Commission (CQC) rated The Avenue as Outstanding — the highest possible rating, awarded to a small proportion of care services in England. This reflects exceptional care practices across all five inspection domains.
Notably, the home received Outstanding leadership.
The Avenue is located in Darlington, within the Darlington local authority area in North East.
Are you the manager or owner of The Avenue? Claim your free listing to personalise this page with photos, a description of your home, weekly fees, and information about your team. Claimed listings receive more enquiries from families. Claim your listing free →
| CQC Rating | Outstanding |
| Address | 72 Bates Avenue, Cockerton, Cockerton, Darlington, County Durham, DL3 0TU |
| Phone | 01325 240452 |
| Local authority | Darlington |
| Region | North East |
| Last inspection | 25 February 2020 |
| Provider | John Michael Leitch and Miss Sharon Elizabeth Keelan |
Is The Avenue registered with the CQC?
Yes. The Avenue is registered with the Care Quality Commission (CQC), the independent regulator of health and social care in England. You can view the official CQC profile at https://www.cqc.org.uk/location/1-120641840
What type of care does The Avenue provide?
The Avenue provides residential homes, specialising in learning disabilities, caring for adults over 65 yrs.
How do I contact The Avenue?
You can contact The Avenue by phone on 01325 240452, or visit them at 72 Bates Avenue, Cockerton, Cockerton, Darlington, County Durham, DL3 0TU.
What is The Avenue's CQC rating?
The Avenue has been rated "Outstanding" by the Care Quality Commission (CQC). This is the highest rating awarded by the CQC. See the full CQC inspection report at https://www.cqc.org.uk/location/1-120641840
What are The Avenue's CQC domain ratings?
The CQC inspects care homes across five domains. The Avenue's latest published domain ratings are: Safe: Good, Effective: Good, Caring: Good, Responsive: Outstanding, Well-led: Outstanding.
How many care homes are in Darlington?
There are 40 CQC-registered care homes in Darlington. You can browse the full list at carehomeos.co.uk/care-homes/town/darlington.
Residential care homes provide 24-hour personal care and support for older adults or people with disabilities who are unable to live independently. Staff assist with daily activities such as washing, dressing, and meals in a homely environment.
Share your experience
Share your experience to help other families make informed decisions. Reviews are moderated before publishing.
Is The Avenue still on paper records?
CHOS is purpose-built CQC care management software for UK care homes — eMAR, care plans, compliance dashboard, staff training, and incidents — all in one platform.