CQC Domain Ratings
Susan Hampshire House is a CQC-registered residential care home based in Yate, Gloucestershire. It is operated by Freeways.
The home provides specialist care for sensory impairments, dementia, learning disabilities, mental health, older adults (65+). Families looking for care in these areas can contact the home directly for availability and assessments.
As a residential care home, Susan Hampshire House provides 24-hour personal care and support for residents who need help with daily activities such as washing, dressing, and meal times, in a safe and homely environment.
The Care Quality Commission (CQC) last inspected Susan Hampshire House in November 2025 and rated the service as Good overall. This means the home is performing well and meeting expectations across safety, effectiveness, care quality, responsiveness, and leadership.
Susan Hampshire House is located in Yate, within the South Gloucestershire local authority area in South West.
Are you the manager or owner of Susan Hampshire House? Claim your free listing to personalise this page with photos, a description of your home, weekly fees, and information about your team. Claimed listings receive more enquiries from families. Claim your listing free →
| CQC Rating | Good |
| Address | 103 Station Road, Yate, Gloucestershire, BS37 5AE |
| Phone | 01454 327690 |
| Website | www.freeways.org.uk |
| Local authority | South Gloucestershire |
| Region | South West |
| Last inspection | 20 November 2025 |
| Provider | Freeways |
Is Susan Hampshire House registered with the CQC?
Yes. Susan Hampshire House is registered with the Care Quality Commission (CQC), the independent regulator of health and social care in England. You can view the official CQC profile at https://www.cqc.org.uk/location/1-117991856
What type of care does Susan Hampshire House provide?
Susan Hampshire House provides residential homes, specialising in sensory impairments, dementia, learning disabilities, mental health conditions.
How do I contact Susan Hampshire House?
You can contact Susan Hampshire House by phone on 01454 327690, or visit them at 103 Station Road, Yate, Gloucestershire, BS37 5AE.
What is Susan Hampshire House's CQC rating?
Susan Hampshire House has been rated "Good" by the Care Quality Commission (CQC). This means the home is performing well and meeting expectations. See the full CQC inspection report at https://www.cqc.org.uk/location/1-117991856
What are Susan Hampshire House's CQC domain ratings?
The CQC inspects care homes across five domains. Susan Hampshire House's latest published domain ratings are: Safe: Requires improvement, Effective: Good, Caring: Good, Responsive: Good, Well-led: Requires improvement.
Residential care homes provide 24-hour personal care and support for older adults or people with disabilities who are unable to live independently. Staff assist with daily activities such as washing, dressing, and meals in a homely environment.
Share your experience
Share your experience to help other families make informed decisions. Reviews are moderated before publishing.
Is Susan Hampshire House still on paper records?
CHOS is purpose-built CQC care management software for UK care homes — eMAR, care plans, compliance dashboard, staff training, and incidents — all in one platform.