CQC Domain Ratings
St. Helens House is a CQC-registered residential care home based in Sheerness, Kent. It is operated by Otas Supported Living Limited.
The home provides specialist care for adults under 65, dementia, learning disabilities, mental health, older adults (65+). Families looking for care in these areas can contact the home directly for availability and assessments.
As a residential care home, St. Helens House provides 24-hour personal care and support for residents who need help with daily activities such as washing, dressing, and meal times, in a safe and homely environment.
The Care Quality Commission (CQC) last inspected St. Helens House in November 2022 and rated the service as Requires Improvement. The home has been asked to make improvements in one or more areas. Families are encouraged to review the full CQC report and speak with the home about the actions being taken.
St. Helens House is located in Sheerness, within the Kent local authority area in South East.
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| CQC Rating | Requires improvement |
| Address | 21 St. Helens Road, Sheerness, Kent, ME12 2QY |
| Phone | 07882 710854 |
| Website | www.otassupportedliving.com |
| Local authority | Kent |
| Region | South East |
| Last inspection | 24 November 2022 |
| Provider | Otas Supported Living Limited |
Is St. Helens House registered with the CQC?
Yes. St. Helens House is registered with the Care Quality Commission (CQC), the independent regulator of health and social care in England. You can view the official CQC profile at https://www.cqc.org.uk/location/1-7024077970
What type of care does St. Helens House provide?
St. Helens House provides residential homes, homecare agencies, supported living, specialising in caring for adults under 65 yrs, dementia, learning disabilities, mental health conditions.
How do I contact St. Helens House?
You can contact St. Helens House by phone on 07882 710854, or visit them at 21 St. Helens Road, Sheerness, Kent, ME12 2QY.
What is St. Helens House's CQC rating?
St. Helens House has been rated "Requires improvement" by the Care Quality Commission (CQC). This means the home is not performing as well as it should and has been told to improve. See the full CQC inspection report at https://www.cqc.org.uk/location/1-7024077970
What are St. Helens House's CQC domain ratings?
The CQC inspects care homes across five domains. St. Helens House's latest published domain ratings are: Safe: Requires improvement, Effective: Requires improvement, Caring: Good, Responsive: Requires improvement, Well-led: Requires improvement.
How many care homes are in Sheerness?
There are 13 CQC-registered care homes in Sheerness. You can browse the full list at carehomeos.co.uk/care-homes/town/sheerness.
Residential care homes provide 24-hour personal care and support for older adults or people with disabilities who are unable to live independently. Staff assist with daily activities such as washing, dressing, and meals in a homely environment.
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