CQC Domain Ratings
Silver Birch is a CQC-registered residential care home based in Birmingham, West Midlands. It is operated by New Outlook Housing Association Limited.
The home provides specialist care for sensory impairments, adults under 65, learning disabilities, mental health, physical disabilities. Families looking for care in these areas can contact the home directly for availability and assessments.
As a residential care home, Silver Birch provides 24-hour personal care and support for residents who need help with daily activities such as washing, dressing, and meal times, in a safe and homely environment.
The Care Quality Commission (CQC) last inspected Silver Birch in March 2022 and rated the service as Requires Improvement. The home has been asked to make improvements in one or more areas. Families are encouraged to review the full CQC report and speak with the home about the actions being taken.
Silver Birch is located in Birmingham, within the Birmingham local authority area in West Midlands.
Are you the manager or owner of Silver Birch? Claim your free listing to personalise this page with photos, a description of your home, weekly fees, and information about your team. Claimed listings receive more enquiries from families. Claim your listing free →
| CQC Rating | Requires improvement |
| Address | 39 Silver Birch Road, Erdington, Erdington, Birmingham, West Midlands, B24 0AR |
| Phone | 01212 502067 |
| Website | www.newoutlookha.org |
| Local authority | Birmingham |
| Region | West Midlands |
| Last inspection | 3 March 2022 |
| Provider | New Outlook Housing Association Limited |
Is Silver Birch registered with the CQC?
Yes. Silver Birch is registered with the Care Quality Commission (CQC), the independent regulator of health and social care in England. You can view the official CQC profile at https://www.cqc.org.uk/location/1-112953306
What type of care does Silver Birch provide?
Silver Birch provides residential homes, specialising in sensory impairments, caring for adults under 65 yrs, learning disabilities, mental health conditions.
How do I contact Silver Birch?
You can contact Silver Birch by phone on 01212 502067, or visit them at 39 Silver Birch Road, Erdington, Erdington, Birmingham, West Midlands, B24 0AR.
What is Silver Birch's CQC rating?
Silver Birch has been rated "Requires improvement" by the Care Quality Commission (CQC). This means the home is not performing as well as it should and has been told to improve. See the full CQC inspection report at https://www.cqc.org.uk/location/1-112953306
What are Silver Birch's CQC domain ratings?
The CQC inspects care homes across five domains. Silver Birch's latest published domain ratings are: Safe: Requires improvement, Effective: Requires improvement, Caring: Good, Responsive: Good, Well-led: Requires improvement.
How many care homes are in Birmingham?
There are 516 CQC-registered care homes in Birmingham. You can browse the full list at carehomeos.co.uk/care-homes/town/birmingham.
Residential care homes provide 24-hour personal care and support for older adults or people with disabilities who are unable to live independently. Staff assist with daily activities such as washing, dressing, and meals in a homely environment.
Share your experience
Share your experience to help other families make informed decisions. Reviews are moderated before publishing.
Is Silver Birch still on paper records?
CHOS is purpose-built CQC care management software for UK care homes — eMAR, care plans, compliance dashboard, staff training, and incidents — all in one platform.