CQC Domain Ratings
Shandon House is a CQC-registered residential care home based in Eastbourne, East Sussex. It is operated by CEL Care Services Limited.
Shandon House specialises in older adults (65+) care.
As a residential care home, Shandon House provides 24-hour personal care and support for residents who need help with daily activities such as washing, dressing, and meal times, in a safe and homely environment.
The Care Quality Commission (CQC) last inspected Shandon House in October 2024 and rated the service as Good overall. This means the home is performing well and meeting expectations across safety, effectiveness, care quality, responsiveness, and leadership.
Shandon House is located in Eastbourne, within the East Sussex local authority area in South East.
Are you the manager or owner of Shandon House? Claim your free listing to personalise this page with photos, a description of your home, weekly fees, and information about your team. Claimed listings receive more enquiries from families. Claim your listing free →
| CQC Rating | Good |
| Address | 3 Mill Road, Eastbourne, East Sussex, BN21 2LY |
| Phone | 01323 723333 |
| Website | www.cel-carehomes.co.uk |
| Local authority | East Sussex |
| Region | South East |
| Last inspection | 17 October 2024 |
| Provider | CEL Care Services Limited |
Is Shandon House registered with the CQC?
Yes. Shandon House is registered with the Care Quality Commission (CQC), the independent regulator of health and social care in England. You can view the official CQC profile at https://www.cqc.org.uk/location/1-2936979345
What type of care does Shandon House provide?
Shandon House provides residential homes, specialising in caring for adults over 65 yrs.
How do I contact Shandon House?
You can contact Shandon House by phone on 01323 723333, or visit them at 3 Mill Road, Eastbourne, East Sussex, BN21 2LY.
What is Shandon House's CQC rating?
Shandon House has been rated "Good" by the Care Quality Commission (CQC). This means the home is performing well and meeting expectations. See the full CQC inspection report at https://www.cqc.org.uk/location/1-2936979345
What are Shandon House's CQC domain ratings?
The CQC inspects care homes across five domains. Shandon House's latest published domain ratings are: Safe: Good, Effective: Good, Caring: Good, Responsive: Good, Well-led: Good.
How many care homes are in Eastbourne?
There are 78 CQC-registered care homes in Eastbourne. You can browse the full list at carehomeos.co.uk/care-homes/town/eastbourne.
Residential care homes provide 24-hour personal care and support for older adults or people with disabilities who are unable to live independently. Staff assist with daily activities such as washing, dressing, and meals in a homely environment.
Share your experience
Share your experience to help other families make informed decisions. Reviews are moderated before publishing.
Is Shandon House still on paper records?
CHOS is purpose-built CQC care management software for UK care homes — eMAR, care plans, compliance dashboard, staff training, and incidents — all in one platform.