CQC Domain Ratings
Shalom is a CQC-registered residential care home based in Marlborough, Wiltshire. It is operated by Milestones Trust.
Shalom specialises in learning disabilities care.
As a residential care home, Shalom provides 24-hour personal care and support for residents who need help with daily activities such as washing, dressing, and meal times, in a safe and homely environment.
The Care Quality Commission (CQC) last inspected Shalom in November 2025 and rated the service as Good overall. This means the home is performing well and meeting expectations across safety, effectiveness, care quality, responsiveness, and leadership.
Shalom is located in Marlborough, within the Wiltshire local authority area in South West.
Are you the manager or owner of Shalom? Claim your free listing to personalise this page with photos, a description of your home, weekly fees, and information about your team. Claimed listings receive more enquiries from families. Claim your listing free →
| CQC Rating | Good |
| Address | 1 Pen Close, Manor Lane, Baydon, Manor Lane, Baydon, Marlborough, Wiltshire, SN8 2JD |
| Phone | 01672 541351 |
| Local authority | Wiltshire |
| Region | South West |
| Last inspection | 3 November 2025 |
| Provider | Milestones Trust |
Is Shalom registered with the CQC?
Yes. Shalom is registered with the Care Quality Commission (CQC), the independent regulator of health and social care in England. You can view the official CQC profile at https://www.cqc.org.uk/location/1-19894487667
What type of care does Shalom provide?
Shalom provides residential homes, specialising in learning disabilities.
How do I contact Shalom?
You can contact Shalom by phone on 01672 541351, or visit them at 1 Pen Close, Manor Lane, Baydon, Manor Lane, Baydon, Marlborough, Wiltshire, SN8 2JD.
What is Shalom's CQC rating?
Shalom has been rated "Good" by the Care Quality Commission (CQC). This means the home is performing well and meeting expectations. See the full CQC inspection report at https://www.cqc.org.uk/location/1-19894487667
What are Shalom's CQC domain ratings?
The CQC inspects care homes across five domains. Shalom's latest published domain ratings are: Safe: Good, Effective: Good, Caring: Good, Responsive: Good, Well-led: Good.
How many care homes are in Marlborough?
There are 10 CQC-registered care homes in Marlborough. You can browse the full list at carehomeos.co.uk/care-homes/town/marlborough.
Residential care homes provide 24-hour personal care and support for older adults or people with disabilities who are unable to live independently. Staff assist with daily activities such as washing, dressing, and meals in a homely environment.
Share your experience
Share your experience to help other families make informed decisions. Reviews are moderated before publishing.
Is Shalom still on paper records?
CHOS is purpose-built CQC care management software for UK care homes — eMAR, care plans, compliance dashboard, staff training, and incidents — all in one platform.