Good CQC Overall Rating · Inspected Nov 2024 · View CQC report →
Safe
Inspected but not rated
Effective
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Caring
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Responsive
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Well-led
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Riverside Care Complex is a CQC-registered residential care home based in York, North Yorkshire. It is operated by Sure Healthcare Limited.

The home provides specialist care for dementia, older adults (65+). Families looking for care in these areas can contact the home directly for availability and assessments.

As a residential care home, Riverside Care Complex provides 24-hour personal care and support for residents who need help with daily activities such as washing, dressing, and meal times, in a safe and homely environment.

The Care Quality Commission (CQC) last inspected Riverside Care Complex in November 2024 and rated the service as Good overall. This means the home is performing well and meeting expectations across safety, effectiveness, care quality, responsiveness, and leadership.

Riverside Care Complex is located in York, within the York local authority area in Yorkshire & Humberside.

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CQC RatingGood
AddressRiverside Care Complex, Hull Road, Kexby, Kexby, York, North Yorkshire, YO41 5LD
Phone01759 388223
Websitewww.surehealthcare.co.uk
Local authorityYork
RegionYorkshire & Humberside
Last inspection13 November 2024
ProviderSure Healthcare Limited
Residential homes
Specialisms
View official CQC profile for Riverside Care Complex →
Frequently asked questions

Is Riverside Care Complex registered with the CQC?

Yes. Riverside Care Complex is registered with the Care Quality Commission (CQC), the independent regulator of health and social care in England. You can view the official CQC profile at https://www.cqc.org.uk/location/1-112822480

What type of care does Riverside Care Complex provide?

Riverside Care Complex provides residential homes, specialising in dementia, caring for adults over 65 yrs.

How do I contact Riverside Care Complex?

You can contact Riverside Care Complex by phone on 01759 388223, or visit them at Riverside Care Complex, Hull Road, Kexby, Kexby, York, North Yorkshire, YO41 5LD.

What is Riverside Care Complex's CQC rating?

Riverside Care Complex has been rated "Good" by the Care Quality Commission (CQC). This means the home is performing well and meeting expectations. See the full CQC inspection report at https://www.cqc.org.uk/location/1-112822480

How many care homes are in York?

There are 76 CQC-registered care homes in York. You can browse the full list at carehomeos.co.uk/care-homes/town/york.

About this type of care

Residential care homes provide 24-hour personal care and support for older adults or people with disabilities who are unable to live independently. Staff assist with daily activities such as washing, dressing, and meals in a homely environment.

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