CQC Domain Ratings
Primrose House is a CQC-registered nursing home based in Gateshead, Tyne and Wear. It is operated by Primrose House Ltd.
The home provides specialist care for sensory impairments, adults under 65, dementia, mental health, older adults (65+). Families looking for care in these areas can contact the home directly for availability and assessments.
As a nursing home, Primrose House provides round-the-clock nursing care alongside personal support, catering for residents with more complex medical needs or long-term conditions. Qualified nurses are on duty at all times.
The Care Quality Commission (CQC) last inspected Primrose House in August 2025 and rated the service as Good overall. This means the home is performing well and meeting expectations across safety, effectiveness, care quality, responsiveness, and leadership.
Primrose House is located in Gateshead, within the Gateshead local authority area in North East.
Are you the manager or owner of Primrose House? Claim your free listing to personalise this page with photos, a description of your home, weekly fees, and information about your team. Claimed listings receive more enquiries from families. Claim your listing free →
| CQC Rating | Good |
| Address | 2 Crowhall Lane, Felling, Felling, Gateshead, Tyne and Wear, NE10 9PU |
| Phone | 01914 950585 |
| Local authority | Gateshead |
| Region | North East |
| Last inspection | 21 August 2025 |
| Provider | Primrose House Ltd |
Is Primrose House registered with the CQC?
Yes. Primrose House is registered with the Care Quality Commission (CQC), the independent regulator of health and social care in England. You can view the official CQC profile at https://www.cqc.org.uk/location/1-2274584191
What type of care does Primrose House provide?
Primrose House provides nursing homes, specialising in sensory impairments, caring for adults under 65 yrs, dementia, mental health conditions.
How do I contact Primrose House?
You can contact Primrose House by phone on 01914 950585, or visit them at 2 Crowhall Lane, Felling, Felling, Gateshead, Tyne and Wear, NE10 9PU.
What is Primrose House's CQC rating?
Primrose House has been rated "Good" by the Care Quality Commission (CQC). This means the home is performing well and meeting expectations. See the full CQC inspection report at https://www.cqc.org.uk/location/1-2274584191
What are Primrose House's CQC domain ratings?
The CQC inspects care homes across five domains. Primrose House's latest published domain ratings are: Safe: Requires improvement, Effective: Good, Caring: Good, Responsive: Good, Well-led: Requires improvement.
How many care homes are in Gateshead?
There are 45 CQC-registered care homes in Gateshead. You can browse the full list at carehomeos.co.uk/care-homes/town/gateshead.
Nursing homes provide round-the-clock nursing care alongside personal care, catering for residents with complex medical needs or long-term conditions. Qualified nurses are on duty at all times to administer medication and clinical treatment.
Share your experience
Share your experience to help other families make informed decisions. Reviews are moderated before publishing.
Is Primrose House still on paper records?
CHOS is purpose-built CQC care management software for UK care homes — eMAR, care plans, compliance dashboard, staff training, and incidents — all in one platform.