CQC Domain Ratings
Phoenix House is a CQC-registered residential care home based in Westcliff On Sea, Essex. It is operated by Newhaven Care Limited.
The home provides specialist care for children and young people, sensory impairments, adults under 65, learning disabilities, older adults (65+). Families looking for care in these areas can contact the home directly for availability and assessments.
As a residential care home, Phoenix House provides 24-hour personal care and support for residents who need help with daily activities such as washing, dressing, and meal times, in a safe and homely environment.
The Care Quality Commission (CQC) last inspected Phoenix House in January 2021 and rated the service as Good overall. This means the home is performing well and meeting expectations across safety, effectiveness, care quality, responsiveness, and leadership.
Phoenix House is located in Westcliff On Sea, within the Southend-on-Sea local authority area in East.
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| CQC Rating | Good |
| Address | 124 Crowstone Road, Westcliff On Sea, Essex, SS0 8LQ |
| Phone | 01702 337057 |
| Local authority | Southend-on-Sea |
| Region | East |
| Last inspection | 13 January 2021 |
| Provider | Newhaven Care Limited |
Is Phoenix House registered with the CQC?
Yes. Phoenix House is registered with the Care Quality Commission (CQC), the independent regulator of health and social care in England. You can view the official CQC profile at https://www.cqc.org.uk/location/1-4444737797
What type of care does Phoenix House provide?
Phoenix House provides residential homes, homecare agencies, supported living, specialising in caring for children (0 - 18yrs), sensory impairments, caring for adults under 65 yrs, learning disabilities.
How do I contact Phoenix House?
You can contact Phoenix House by phone on 01702 337057, or visit them at 124 Crowstone Road, Westcliff On Sea, Essex, SS0 8LQ.
What is Phoenix House's CQC rating?
Phoenix House has been rated "Good" by the Care Quality Commission (CQC). This means the home is performing well and meeting expectations. See the full CQC inspection report at https://www.cqc.org.uk/location/1-4444737797
What are Phoenix House's CQC domain ratings?
The CQC inspects care homes across five domains. Phoenix House's latest published domain ratings are: Safe: Good, Effective: Good, Caring: Good, Responsive: Good, Well-led: Good.
How many care homes are in Westcliff On Sea?
There are 55 CQC-registered care homes in Westcliff On Sea. You can browse the full list at carehomeos.co.uk/care-homes/town/westcliff-on-sea.
Residential care homes provide 24-hour personal care and support for older adults or people with disabilities who are unable to live independently. Staff assist with daily activities such as washing, dressing, and meals in a homely environment.
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