Good CQC Overall Rating · Inspected Oct 2021 · View CQC report →
Safe
Good
Effective
Good
Caring
Good
Responsive
Good
Well-led
Good

Phoenix House is a CQC-registered residential care home based in Trowbridge, Wiltshire. It is operated by Voyage 1 Limited.

The home provides specialist care for adults under 65, learning disabilities, older adults (65+), physical disabilities. Families looking for care in these areas can contact the home directly for availability and assessments.

As a residential care home, Phoenix House provides 24-hour personal care and support for residents who need help with daily activities such as washing, dressing, and meal times, in a safe and homely environment.

The Care Quality Commission (CQC) last inspected Phoenix House in October 2021 and rated the service as Good overall. This means the home is performing well and meeting expectations across safety, effectiveness, care quality, responsiveness, and leadership.

Phoenix House is located in Trowbridge, within the Wiltshire local authority area in South West.

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CQC RatingGood
Address318 Station Road, Trowbridge, Wiltshire, BA14 6RD
Phone01225 783127
Websitewww.voyagecare.com
Local authorityWiltshire
RegionSouth West
Last inspection23 October 2021
ProviderVoyage 1 Limited
Residential homes
Specialisms
View official CQC profile for Phoenix House →
Frequently asked questions

Is Phoenix House registered with the CQC?

Yes. Phoenix House is registered with the Care Quality Commission (CQC), the independent regulator of health and social care in England. You can view the official CQC profile at https://www.cqc.org.uk/location/1-129459976

What type of care does Phoenix House provide?

Phoenix House provides residential homes, specialising in caring for adults under 65 yrs, learning disabilities, caring for adults over 65 yrs, physical disabilities.

How do I contact Phoenix House?

You can contact Phoenix House by phone on 01225 783127, or visit them at 318 Station Road, Trowbridge, Wiltshire, BA14 6RD.

What is Phoenix House's CQC rating?

Phoenix House has been rated "Good" by the Care Quality Commission (CQC). This means the home is performing well and meeting expectations. See the full CQC inspection report at https://www.cqc.org.uk/location/1-129459976

What are Phoenix House's CQC domain ratings?

The CQC inspects care homes across five domains. Phoenix House's latest published domain ratings are: Safe: Good, Effective: Good, Caring: Good, Responsive: Good, Well-led: Good.

How many care homes are in Trowbridge?

There are 28 CQC-registered care homes in Trowbridge. You can browse the full list at carehomeos.co.uk/care-homes/town/trowbridge.

About this type of care

Residential care homes provide 24-hour personal care and support for older adults or people with disabilities who are unable to live independently. Staff assist with daily activities such as washing, dressing, and meals in a homely environment.

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