CQC Domain Ratings
Phoenix House is a CQC-registered residential care home based in Kings Lynn, Norfolk. It is operated by John & Mrs Valerie Bailey.
Phoenix House specialises in learning disabilities care.
As a residential care home, Phoenix House provides 24-hour personal care and support for residents who need help with daily activities such as washing, dressing, and meal times, in a safe and homely environment.
The Care Quality Commission (CQC) last inspected Phoenix House in May 2025 and rated the service as Good overall. This means the home is performing well and meeting expectations across safety, effectiveness, care quality, responsiveness, and leadership.
Phoenix House is located in Kings Lynn, within the Norfolk local authority area in East.
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| CQC Rating | Good |
| Address | 6 Lynn Road, Snettisham, Snettisham, Kings Lynn, Norfolk, PE31 7LP |
| Phone | 01485 544415 |
| Local authority | Norfolk |
| Region | East |
| Last inspection | 20 May 2025 |
| Provider | John & Mrs Valerie Bailey |
Is Phoenix House registered with the CQC?
Yes. Phoenix House is registered with the Care Quality Commission (CQC), the independent regulator of health and social care in England. You can view the official CQC profile at https://www.cqc.org.uk/location/1-126941406
What type of care does Phoenix House provide?
Phoenix House provides residential homes, specialising in learning disabilities.
How do I contact Phoenix House?
You can contact Phoenix House by phone on 01485 544415, or visit them at 6 Lynn Road, Snettisham, Snettisham, Kings Lynn, Norfolk, PE31 7LP.
What is Phoenix House's CQC rating?
Phoenix House has been rated "Good" by the Care Quality Commission (CQC). This means the home is performing well and meeting expectations. See the full CQC inspection report at https://www.cqc.org.uk/location/1-126941406
What are Phoenix House's CQC domain ratings?
The CQC inspects care homes across five domains. Phoenix House's latest published domain ratings are: Safe: Requires improvement, Effective: Requires improvement, Caring: Requires improvement, Responsive: Requires improvement, Well-led: Requires improvement.
How many care homes are in Kings Lynn?
There are 34 CQC-registered care homes in Kings Lynn. You can browse the full list at carehomeos.co.uk/care-homes/town/kings-lynn.
Residential care homes provide 24-hour personal care and support for older adults or people with disabilities who are unable to live independently. Staff assist with daily activities such as washing, dressing, and meals in a homely environment.
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