Requires improvement CQC Overall Rating · Inspected Oct 2021 · View CQC report →
Safe
Requires improvement
Effective
Good
Caring
Good
Responsive
Good
Well-led
Requires improvement

Normandy House is a CQC-registered residential care home based in Milton Keynes, Buckinghamshire. It is operated by CareTech Community Services Limited.

The home provides specialist care for dementia, learning disabilities. Families looking for care in these areas can contact the home directly for availability and assessments.

As a residential care home, Normandy House provides 24-hour personal care and support for residents who need help with daily activities such as washing, dressing, and meal times, in a safe and homely environment.

The Care Quality Commission (CQC) last inspected Normandy House in October 2021 and rated the service as Requires Improvement. The home has been asked to make improvements in one or more areas. Families are encouraged to review the full CQC report and speak with the home about the actions being taken.

Normandy House is located in Milton Keynes, within the Milton Keynes local authority area in South East.

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CQC RatingRequires improvement
Address2 Laser Close, Shenley Lodge, Shenley Lodge, Milton Keynes, Buckinghamshire, MK5 7AZ
Phone01908 673974
Local authorityMilton Keynes
RegionSouth East
Last inspection19 October 2021
ProviderCareTech Community Services Limited
Residential homes
Specialisms
View official CQC profile for Normandy House →
Frequently asked questions

Is Normandy House registered with the CQC?

Yes. Normandy House is registered with the Care Quality Commission (CQC), the independent regulator of health and social care in England. You can view the official CQC profile at https://www.cqc.org.uk/location/1-133442353

What type of care does Normandy House provide?

Normandy House provides residential homes, specialising in dementia, learning disabilities.

How do I contact Normandy House?

You can contact Normandy House by phone on 01908 673974, or visit them at 2 Laser Close, Shenley Lodge, Shenley Lodge, Milton Keynes, Buckinghamshire, MK5 7AZ.

What is Normandy House's CQC rating?

Normandy House has been rated "Requires improvement" by the Care Quality Commission (CQC). This means the home is not performing as well as it should and has been told to improve. See the full CQC inspection report at https://www.cqc.org.uk/location/1-133442353

What are Normandy House's CQC domain ratings?

The CQC inspects care homes across five domains. Normandy House's latest published domain ratings are: Safe: Requires improvement, Effective: Good, Caring: Good, Responsive: Good, Well-led: Requires improvement.

How many care homes are in Milton Keynes?

There are 136 CQC-registered care homes in Milton Keynes. You can browse the full list at carehomeos.co.uk/care-homes/town/milton-keynes.

About this type of care

Residential care homes provide 24-hour personal care and support for older adults or people with disabilities who are unable to live independently. Staff assist with daily activities such as washing, dressing, and meals in a homely environment.

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