CQC Domain Ratings
Newhaven is a CQC-registered residential care home based in Wallasey, Merseyside. It is operated by Mr Danny So.
The home provides specialist care for adults under 65, older adults (65+). Families looking for care in these areas can contact the home directly for availability and assessments.
As a residential care home, Newhaven provides 24-hour personal care and support for residents who need help with daily activities such as washing, dressing, and meal times, in a safe and homely environment.
The Care Quality Commission (CQC) last inspected Newhaven in March 2025 and rated the service as Inadequate. The CQC has taken enforcement action and the home is working to address serious concerns. Families should review the CQC report and consider all available options carefully.
Newhaven is located in Wallasey, within the Wirral local authority area in North West.
Are you the manager or owner of Newhaven? Claim your free listing to personalise this page with photos, a description of your home, weekly fees, and information about your team. Claimed listings receive more enquiries from families. Claim your listing free →
| CQC Rating | Inadequate |
| Address | 5-7 Sunningdale Road, Wallasey, Merseyside, CH45 0LU |
| Phone | 01516 396420 |
| Website | www.newhavencare.com |
| Local authority | Wirral |
| Region | North West |
| Last inspection | 20 March 2025 |
| Provider | Mr Danny So |
Is Newhaven registered with the CQC?
Yes. Newhaven is registered with the Care Quality Commission (CQC), the independent regulator of health and social care in England. You can view the official CQC profile at https://www.cqc.org.uk/location/1-126635463
What type of care does Newhaven provide?
Newhaven provides residential homes, specialising in caring for adults under 65 yrs, caring for adults over 65 yrs.
How do I contact Newhaven?
You can contact Newhaven by phone on 01516 396420, or visit them at 5-7 Sunningdale Road, Wallasey, Merseyside, CH45 0LU.
What is Newhaven's CQC rating?
Newhaven has been rated "Inadequate" by the Care Quality Commission (CQC). This means the service is performing badly and the CQC has taken action against the person or organisation that runs it. See the full CQC inspection report at https://www.cqc.org.uk/location/1-126635463
How many care homes are in Wallasey?
There are 23 CQC-registered care homes in Wallasey. You can browse the full list at carehomeos.co.uk/care-homes/town/wallasey.
Residential care homes provide 24-hour personal care and support for older adults or people with disabilities who are unable to live independently. Staff assist with daily activities such as washing, dressing, and meals in a homely environment.
Share your experience
Share your experience to help other families make informed decisions. Reviews are moderated before publishing.
Is Newhaven still on paper records?
CHOS is purpose-built CQC care management software for UK care homes — eMAR, care plans, compliance dashboard, staff training, and incidents — all in one platform.