CQC Domain Ratings
Nelson House is a CQC-registered residential care home based in Dudley, West Midlands. It is operated by Quality Care Home (Midlands) Limited.
The home provides specialist care for adults under 65, mental health, older adults (65+). Families looking for care in these areas can contact the home directly for availability and assessments.
As a residential care home, Nelson House provides 24-hour personal care and support for residents who need help with daily activities such as washing, dressing, and meal times, in a safe and homely environment.
The Care Quality Commission (CQC) last inspected Nelson House in July 2026 and rated the service as Inadequate. The CQC has taken enforcement action and the home is working to address serious concerns. Families should review the CQC report and consider all available options carefully.
Nelson House is located in Dudley, within the Dudley local authority area in West Midlands.
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| CQC Rating | Inadequate |
| Address | 1-3 Nelson Road, Dudley, West Midlands, DY1 2AG |
| Phone | 01384 237717 |
| Local authority | Dudley |
| Region | West Midlands |
| Last inspection | 22 July 2026 |
| Provider | Quality Care Home (Midlands) Limited |
Is Nelson House registered with the CQC?
Yes. Nelson House is registered with the Care Quality Commission (CQC), the independent regulator of health and social care in England. You can view the official CQC profile at https://www.cqc.org.uk/location/1-115730648
What type of care does Nelson House provide?
Nelson House provides residential homes, specialising in caring for adults under 65 yrs, mental health conditions, caring for adults over 65 yrs.
How do I contact Nelson House?
You can contact Nelson House by phone on 01384 237717, or visit them at 1-3 Nelson Road, Dudley, West Midlands, DY1 2AG.
What is Nelson House's CQC rating?
Nelson House has been rated "Inadequate" by the Care Quality Commission (CQC). This means the service is performing badly and the CQC has taken action against the person or organisation that runs it. See the full CQC inspection report at https://www.cqc.org.uk/location/1-115730648
What are Nelson House's CQC domain ratings?
The CQC inspects care homes across five domains. Nelson House's latest published domain ratings are: Safe: Requires improvement, Effective: Good, Caring: Good, Responsive: Good, Well-led: Requires improvement.
How many care homes are in Dudley?
There are 48 CQC-registered care homes in Dudley. You can browse the full list at carehomeos.co.uk/care-homes/town/dudley.
Residential care homes provide 24-hour personal care and support for older adults or people with disabilities who are unable to live independently. Staff assist with daily activities such as washing, dressing, and meals in a homely environment.
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