CQC Domain Ratings
Milestones Supported Living Service is a CQC-registered homecare agency based in Bristol, South Gloucestershire. It is operated by Milestones Trust.
The home provides specialist care for sensory impairments, learning disabilities, mental health, physical disabilities. Families looking for care in these areas can contact the home directly for availability and assessments.
Following an inspection in December 2018, the Care Quality Commission (CQC) rated Milestones Supported Living Service as Outstanding — the highest possible rating, awarded to a small proportion of care services in England. This reflects exceptional care practices across all five inspection domains.
Notably, the home received an Outstanding rating for care quality.
Milestones Supported Living Service is located in Bristol, within the South Gloucestershire local authority area in South West.
Are you the manager or owner of Milestones Supported Living Service? Claim your free listing to personalise this page with photos, a description of your home, weekly fees, and information about your team. Claimed listings receive more enquiries from families. Claim your listing free →
| CQC Rating | Outstanding |
| Address | Unit 7, Eclipse Office Park, High Street, Staple Hill, Bristol, South Gloucestershire, BS16 5EL |
| Phone | 01179 709300 |
| Website | www.milestonestrust.org.uk |
| Local authority | South Gloucestershire |
| Region | South West |
| Last inspection | 15 December 2018 |
| Provider | Milestones Trust |
Is Milestones Supported Living Service registered with the CQC?
Yes. Milestones Supported Living Service is registered with the Care Quality Commission (CQC), the independent regulator of health and social care in England. You can view the official CQC profile at https://www.cqc.org.uk/location/1-118415934
What type of care does Milestones Supported Living Service provide?
Milestones Supported Living Service provides homecare agencies, supported living, specialising in sensory impairments, learning disabilities, mental health conditions, physical disabilities.
How do I contact Milestones Supported Living Service?
You can contact Milestones Supported Living Service by phone on 01179 709300, or visit them at Unit 7, Eclipse Office Park, High Street, Staple Hill, Bristol, South Gloucestershire, BS16 5EL.
What is Milestones Supported Living Service's CQC rating?
Milestones Supported Living Service has been rated "Outstanding" by the Care Quality Commission (CQC). This is the highest rating awarded by the CQC. See the full CQC inspection report at https://www.cqc.org.uk/location/1-118415934
What are Milestones Supported Living Service's CQC domain ratings?
The CQC inspects care homes across five domains. Milestones Supported Living Service's latest published domain ratings are: Safe: Good, Effective: Good, Caring: Outstanding, Responsive: Outstanding, Well-led: Good.
How many care homes are in Bristol?
There are 257 CQC-registered care homes in Bristol. You can browse the full list at carehomeos.co.uk/care-homes/town/bristol.
Homecare agencies provide care and support to people in their own homes, enabling them to remain independent for as long as possible. Services range from personal care and medication management to companionship and household tasks.
Share your experience
Share your experience to help other families make informed decisions. Reviews are moderated before publishing.
Is Milestones Supported Living Service still on paper records?
CHOS is purpose-built CQC care management software for UK care homes — eMAR, care plans, compliance dashboard, staff training, and incidents — all in one platform.