Good CQC Overall Rating · Inspected Dec 2022 · View CQC report →
Safe
Good
Effective
Good
Caring
Good
Responsive
Good
Well-led
Good

Merchant House is a CQC-registered residential care home based in Plymouth, Plymouth. It is operated by Darbyshire Care Limited.

The home provides specialist care for adults under 65, dementia, mental health, older adults (65+), substance misuse. Families looking for care in these areas can contact the home directly for availability and assessments.

As a residential care home, Merchant House provides 24-hour personal care and support for residents who need help with daily activities such as washing, dressing, and meal times, in a safe and homely environment.

The Care Quality Commission (CQC) last inspected Merchant House in December 2022 and rated the service as Good overall. This means the home is performing well and meeting expectations across safety, effectiveness, care quality, responsiveness, and leadership.

Merchant House is located in Plymouth, within the Plymouth local authority area in South West.

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CQC RatingGood
Address45 Alma Road, Plymouth, Plymouth, PL3 4HE
Phone01752 661979
Local authorityPlymouth
RegionSouth West
Last inspection29 December 2022
ProviderDarbyshire Care Limited
Residential homes
Specialisms
View official CQC profile for Merchant House →
Frequently asked questions

Is Merchant House registered with the CQC?

Yes. Merchant House is registered with the Care Quality Commission (CQC), the independent regulator of health and social care in England. You can view the official CQC profile at https://www.cqc.org.uk/location/1-6780673440

What type of care does Merchant House provide?

Merchant House provides residential homes, specialising in caring for adults under 65 yrs, dementia, mental health conditions, caring for adults over 65 yrs.

How do I contact Merchant House?

You can contact Merchant House by phone on 01752 661979, or visit them at 45 Alma Road, Plymouth, Plymouth, PL3 4HE.

What is Merchant House's CQC rating?

Merchant House has been rated "Good" by the Care Quality Commission (CQC). This means the home is performing well and meeting expectations. See the full CQC inspection report at https://www.cqc.org.uk/location/1-6780673440

What are Merchant House's CQC domain ratings?

The CQC inspects care homes across five domains. Merchant House's latest published domain ratings are: Safe: Good, Effective: Good, Caring: Good, Responsive: Good, Well-led: Good.

How many care homes are in Plymouth?

There are 111 CQC-registered care homes in Plymouth. You can browse the full list at carehomeos.co.uk/care-homes/town/plymouth.

About this type of care

Residential care homes provide 24-hour personal care and support for older adults or people with disabilities who are unable to live independently. Staff assist with daily activities such as washing, dressing, and meals in a homely environment.

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