Outstanding CQC Overall Rating · Inspected Feb 2019 · View CQC report →
Safe
Good
Effective
Good
Caring
Good
Responsive
Outstanding
Well-led
Outstanding

Mayo House is a CQC-registered residential care home based in Bristol, South Gloucestershire. It is operated by Milestones Trust.

The home provides specialist care for adults under 65, learning disabilities, older adults (65+). Families looking for care in these areas can contact the home directly for availability and assessments.

As a residential care home, Mayo House provides 24-hour personal care and support for residents who need help with daily activities such as washing, dressing, and meal times, in a safe and homely environment.

Following an inspection in February 2019, the Care Quality Commission (CQC) rated Mayo House as Outstanding — the highest possible rating, awarded to a small proportion of care services in England. This reflects exceptional care practices across all five inspection domains.

Notably, the home received Outstanding leadership.

Mayo House is located in Bristol, within the South Gloucestershire local authority area in South West.

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CQC RatingOutstanding
Address11 Lodge Road, Yate, Yate, Bristol, South Gloucestershire, BS37 7LE
Phone01454 228246
Websitewww.milestonestrust.org.uk
Local authoritySouth Gloucestershire
RegionSouth West
Last inspection21 February 2019
ProviderMilestones Trust
Residential homesSupported living
Specialisms
View official CQC profile for Mayo House →
Frequently asked questions

Is Mayo House registered with the CQC?

Yes. Mayo House is registered with the Care Quality Commission (CQC), the independent regulator of health and social care in England. You can view the official CQC profile at https://www.cqc.org.uk/location/1-118415443

What type of care does Mayo House provide?

Mayo House provides residential homes, supported living, specialising in caring for adults under 65 yrs, learning disabilities, caring for adults over 65 yrs.

How do I contact Mayo House?

You can contact Mayo House by phone on 01454 228246, or visit them at 11 Lodge Road, Yate, Yate, Bristol, South Gloucestershire, BS37 7LE.

What is Mayo House's CQC rating?

Mayo House has been rated "Outstanding" by the Care Quality Commission (CQC). This is the highest rating awarded by the CQC. See the full CQC inspection report at https://www.cqc.org.uk/location/1-118415443

What are Mayo House's CQC domain ratings?

The CQC inspects care homes across five domains. Mayo House's latest published domain ratings are: Safe: Good, Effective: Good, Caring: Good, Responsive: Outstanding, Well-led: Outstanding.

How many care homes are in Bristol?

There are 262 CQC-registered care homes in Bristol. You can browse the full list at carehomeos.co.uk/care-homes/town/bristol.

About this type of care

Residential care homes provide 24-hour personal care and support for older adults or people with disabilities who are unable to live independently. Staff assist with daily activities such as washing, dressing, and meals in a homely environment.

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