Outstanding CQC Overall Rating · Inspected Apr 2020 · View CQC report →
Safe
Good
Effective
Outstanding
Caring
Good
Responsive
Outstanding
Well-led
Good

iDirect - West Dorset is a CQC-registered homecare agency based in Dorchester, Dorset. It is operated by iDirect Independent Living Limited.

The home provides specialist care for children and young people, sensory impairments, adults under 65, dementia, learning disabilities. Families looking for care in these areas can contact the home directly for availability and assessments.

Following an inspection in April 2020, the Care Quality Commission (CQC) rated iDirect - West Dorset as Outstanding — the highest possible rating, awarded to a small proportion of care services in England. This reflects exceptional care practices across all five inspection domains.

Notably, the home received an Outstanding rating for effectiveness.

iDirect - West Dorset is located in Dorchester, within the Dorset local authority area in South West.

Are you the manager or owner of iDirect - West Dorset? Claim your free listing to personalise this page with photos, a description of your home, weekly fees, and information about your team. Claimed listings receive more enquiries from families. Claim your listing free →

CQC RatingOutstanding
AddressParker House, 14 Great Cranford Street, Poundbury, Dorchester, Dorset, DT1 3JU
Phone01305 259075
Local authorityDorset
RegionSouth West
Last inspection4 April 2020
ProvideriDirect Independent Living Limited
Homecare agenciesSupported living
Specialisms
View official CQC profile for iDirect - West Dorset →
Frequently asked questions

Is iDirect - West Dorset registered with the CQC?

Yes. iDirect - West Dorset is registered with the Care Quality Commission (CQC), the independent regulator of health and social care in England. You can view the official CQC profile at https://www.cqc.org.uk/location/1-2480551512

What type of care does iDirect - West Dorset provide?

iDirect - West Dorset provides homecare agencies, supported living, specialising in caring for children (0 - 18yrs), sensory impairments, caring for adults under 65 yrs, dementia.

How do I contact iDirect - West Dorset?

You can contact iDirect - West Dorset by phone on 01305 259075, or visit them at Parker House, 14 Great Cranford Street, Poundbury, Dorchester, Dorset, DT1 3JU.

What is iDirect - West Dorset's CQC rating?

iDirect - West Dorset has been rated "Outstanding" by the Care Quality Commission (CQC). This is the highest rating awarded by the CQC. See the full CQC inspection report at https://www.cqc.org.uk/location/1-2480551512

What are iDirect - West Dorset's CQC domain ratings?

The CQC inspects care homes across five domains. iDirect - West Dorset's latest published domain ratings are: Safe: Good, Effective: Outstanding, Caring: Good, Responsive: Outstanding, Well-led: Good.

How many care homes are in Dorchester?

There are 20 CQC-registered care homes in Dorchester. You can browse the full list at carehomeos.co.uk/care-homes/town/dorchester.

About this type of care

Homecare agencies provide care and support to people in their own homes, enabling them to remain independent for as long as possible. Services range from personal care and medication management to companionship and household tasks.

Other iDirect Independent Living Limited care homes
Leave a review

Share your experience

Share your experience to help other families make informed decisions. Reviews are moderated before publishing.

★ ★ ★ ★ ★

Optional: rate specific areas (1–5)

Reviews are moderated and usually published within 24 hours.

Is iDirect - West Dorset still on paper records?

CHOS is purpose-built CQC care management software for UK care homes — eMAR, care plans, compliance dashboard, staff training, and incidents — all in one platform.

Start free trial →
Other care homes in Dorchester

Browse all 20 care homes in Dorchester →