CQC Domain Ratings
Holly House Care Home is a CQC-registered residential care home based in Washington, Sunderland. It is operated by Holly House Care Limited.
The home provides specialist care for adults under 65, dementia, mental health, older adults (65+), physical disabilities. Families looking for care in these areas can contact the home directly for availability and assessments.
As a residential care home, Holly House Care Home provides 24-hour personal care and support for residents who need help with daily activities such as washing, dressing, and meal times, in a safe and homely environment.
Following an inspection in March 2026, the Care Quality Commission (CQC) rated Holly House Care Home as Outstanding — the highest possible rating, awarded to a small proportion of care services in England. This reflects exceptional care practices across all five inspection domains.
Holly House Care Home is located in Washington, within the Sunderland local authority area in North East.
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| CQC Rating | Outstanding |
| Address | Albany Way, Washington, Sunderland, NE37 1BJ |
| Phone | 01914 172150 |
| Local authority | Sunderland |
| Region | North East |
| Last inspection | 18 March 2026 |
| Provider | Holly House Care Limited |
Is Holly House Care Home registered with the CQC?
Yes. Holly House Care Home is registered with the Care Quality Commission (CQC), the independent regulator of health and social care in England. You can view the official CQC profile at https://www.cqc.org.uk/location/1-10813741785
What type of care does Holly House Care Home provide?
Holly House Care Home provides residential homes, specialising in caring for adults under 65 yrs, dementia, mental health conditions, caring for adults over 65 yrs.
How do I contact Holly House Care Home?
You can contact Holly House Care Home by phone on 01914 172150, or visit them at Albany Way, Washington, Sunderland, NE37 1BJ.
What is Holly House Care Home's CQC rating?
Holly House Care Home has been rated "Outstanding" by the Care Quality Commission (CQC). This is the highest rating awarded by the CQC. See the full CQC inspection report at https://www.cqc.org.uk/location/1-10813741785
What are Holly House Care Home's CQC domain ratings?
The CQC inspects care homes across five domains. Holly House Care Home's latest published domain ratings are: Safe: Good, Effective: Good, Caring: Good, Responsive: Good, Well-led: Good.
How many care homes are in Washington?
There are 6 CQC-registered care homes in Washington. You can browse the full list at carehomeos.co.uk/care-homes/town/washington.
Residential care homes provide 24-hour personal care and support for older adults or people with disabilities who are unable to live independently. Staff assist with daily activities such as washing, dressing, and meals in a homely environment.
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