Requires improvement CQC Overall Rating · Inspected Jul 2023 · View CQC report →
Safe
Requires improvement
Effective
Good
Caring
Good
Responsive
Good
Well-led
Requires improvement

Hillswood House Care Home is a CQC-registered residential care home based in Stoke-on-trent, Staffordshire. It is operated by Hillswood Limited.

The home provides specialist care for sensory impairments, adults under 65, dementia, mental health, older adults (65+). Families looking for care in these areas can contact the home directly for availability and assessments.

As a residential care home, Hillswood House Care Home provides 24-hour personal care and support for residents who need help with daily activities such as washing, dressing, and meal times, in a safe and homely environment.

The Care Quality Commission (CQC) last inspected Hillswood House Care Home in July 2023 and rated the service as Requires Improvement. The home has been asked to make improvements in one or more areas. Families are encouraged to review the full CQC report and speak with the home about the actions being taken.

Hillswood House Care Home is located in Stoke-on-trent, within the Staffordshire local authority area in West Midlands.

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CQC RatingRequires improvement
Address15 The Avenue, Kidsgrove, Kidsgrove, Stoke-on-trent, Staffordshire, ST7 1AQ
Phone01782 783124
Local authorityStaffordshire
RegionWest Midlands
Last inspection27 July 2023
ProviderHillswood Limited
Residential homes
Specialisms
View official CQC profile for Hillswood House Care Home →
Frequently asked questions

Is Hillswood House Care Home registered with the CQC?

Yes. Hillswood House Care Home is registered with the Care Quality Commission (CQC), the independent regulator of health and social care in England. You can view the official CQC profile at https://www.cqc.org.uk/location/1-12421369549

What type of care does Hillswood House Care Home provide?

Hillswood House Care Home provides residential homes, specialising in sensory impairments, caring for adults under 65 yrs, dementia, mental health conditions.

How do I contact Hillswood House Care Home?

You can contact Hillswood House Care Home by phone on 01782 783124, or visit them at 15 The Avenue, Kidsgrove, Kidsgrove, Stoke-on-trent, Staffordshire, ST7 1AQ.

What is Hillswood House Care Home's CQC rating?

Hillswood House Care Home has been rated "Requires improvement" by the Care Quality Commission (CQC). This means the home is not performing as well as it should and has been told to improve. See the full CQC inspection report at https://www.cqc.org.uk/location/1-12421369549

What are Hillswood House Care Home's CQC domain ratings?

The CQC inspects care homes across five domains. Hillswood House Care Home's latest published domain ratings are: Safe: Requires improvement, Effective: Good, Caring: Good, Responsive: Good, Well-led: Requires improvement.

How many care homes are in Stoke-on-trent?

There are 173 CQC-registered care homes in Stoke-on-trent. You can browse the full list at carehomeos.co.uk/care-homes/town/stoke-on-trent.

About this type of care

Residential care homes provide 24-hour personal care and support for older adults or people with disabilities who are unable to live independently. Staff assist with daily activities such as washing, dressing, and meals in a homely environment.

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Other care homes in Stoke-on-trent

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