Requires improvement CQC Overall Rating · Inspected Oct 2022 · View CQC report →
Safe
Requires improvement
Effective
Requires improvement
Caring
Good
Responsive
Requires improvement
Well-led
Requires improvement

Hillcrest House is a CQC-registered nursing home based in Looe, Cornwall. It is operated by Minster Care Management Limited.

The home provides specialist care for adults under 65, dementia, older adults (65+), physical disabilities. Families looking for care in these areas can contact the home directly for availability and assessments.

As a nursing home, Hillcrest House provides round-the-clock nursing care alongside personal support, catering for residents with more complex medical needs or long-term conditions. Qualified nurses are on duty at all times.

The Care Quality Commission (CQC) last inspected Hillcrest House in October 2022 and rated the service as Requires Improvement. The home has been asked to make improvements in one or more areas. Families are encouraged to review the full CQC report and speak with the home about the actions being taken.

Hillcrest House is located in Looe, within the Cornwall local authority area in South West.

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CQC RatingRequires improvement
AddressBarbican Road, Looe, Cornwall, PL13 1NN
Phone01503 263489
Local authorityCornwall
RegionSouth West
Last inspection15 October 2022
ProviderMinster Care Management Limited
Nursing homes
Specialisms
View official CQC profile for Hillcrest House →
Frequently asked questions

Is Hillcrest House registered with the CQC?

Yes. Hillcrest House is registered with the Care Quality Commission (CQC), the independent regulator of health and social care in England. You can view the official CQC profile at https://www.cqc.org.uk/location/1-11457477620

What type of care does Hillcrest House provide?

Hillcrest House provides nursing homes, specialising in caring for adults under 65 yrs, dementia, caring for adults over 65 yrs, physical disabilities.

How do I contact Hillcrest House?

You can contact Hillcrest House by phone on 01503 263489, or visit them at Barbican Road, Looe, Cornwall, PL13 1NN.

What is Hillcrest House's CQC rating?

Hillcrest House has been rated "Requires improvement" by the Care Quality Commission (CQC). This means the home is not performing as well as it should and has been told to improve. See the full CQC inspection report at https://www.cqc.org.uk/location/1-11457477620

What are Hillcrest House's CQC domain ratings?

The CQC inspects care homes across five domains. Hillcrest House's latest published domain ratings are: Safe: Requires improvement, Effective: Requires improvement, Caring: Good, Responsive: Requires improvement, Well-led: Requires improvement.

How many care homes are in Looe?

There are 4 CQC-registered care homes in Looe. You can browse the full list at carehomeos.co.uk/care-homes/town/looe.

About this type of care

Nursing homes provide round-the-clock nursing care alongside personal care, catering for residents with complex medical needs or long-term conditions. Qualified nurses are on duty at all times to administer medication and clinical treatment.

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Other care homes in Looe

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