Requires improvement CQC Overall Rating · Inspected Jan 2023 · View CQC report →
Safe
Requires improvement
Effective
Requires improvement
Caring
Requires improvement
Responsive
Requires improvement
Well-led
Requires improvement

Highview Home is a CQC-registered residential care home based in Dudley, West Midlands. It is operated by Dhillon Care Services Ltd.

The home provides specialist care for dementia, older adults (65+). Families looking for care in these areas can contact the home directly for availability and assessments.

As a residential care home, Highview Home provides 24-hour personal care and support for residents who need help with daily activities such as washing, dressing, and meal times, in a safe and homely environment.

The Care Quality Commission (CQC) last inspected Highview Home in January 2023 and rated the service as Requires Improvement. The home has been asked to make improvements in one or more areas. Families are encouraged to review the full CQC report and speak with the home about the actions being taken.

Highview Home is located in Dudley, within the Dudley local authority area in West Midlands.

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CQC RatingRequires improvement
Address12 Priory Road, Dudley, West Midlands, DY1 4AD
Phone01384 258502
Local authorityDudley
RegionWest Midlands
Last inspection5 January 2023
ProviderDhillon Care Services Ltd
Residential homes
Specialisms
View official CQC profile for Highview Home →
Frequently asked questions

Is Highview Home registered with the CQC?

Yes. Highview Home is registered with the Care Quality Commission (CQC), the independent regulator of health and social care in England. You can view the official CQC profile at https://www.cqc.org.uk/location/1-8297024560

What type of care does Highview Home provide?

Highview Home provides residential homes, specialising in dementia, caring for adults over 65 yrs.

How do I contact Highview Home?

You can contact Highview Home by phone on 01384 258502, or visit them at 12 Priory Road, Dudley, West Midlands, DY1 4AD.

What is Highview Home's CQC rating?

Highview Home has been rated "Requires improvement" by the Care Quality Commission (CQC). This means the home is not performing as well as it should and has been told to improve. See the full CQC inspection report at https://www.cqc.org.uk/location/1-8297024560

What are Highview Home's CQC domain ratings?

The CQC inspects care homes across five domains. Highview Home's latest published domain ratings are: Safe: Requires improvement, Effective: Requires improvement, Caring: Requires improvement, Responsive: Requires improvement, Well-led: Requires improvement.

How many care homes are in Dudley?

There are 48 CQC-registered care homes in Dudley. You can browse the full list at carehomeos.co.uk/care-homes/town/dudley.

About this type of care

Residential care homes provide 24-hour personal care and support for older adults or people with disabilities who are unable to live independently. Staff assist with daily activities such as washing, dressing, and meals in a homely environment.

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