CQC Domain Ratings
Heron Hill Care Home is a CQC-registered nursing home based in Kendal, Cumbria. It is operated by Abbey Healthcare (Kendal) Limited.
The home provides specialist care for dementia, older adults (65+). Families looking for care in these areas can contact the home directly for availability and assessments.
As a nursing home, Heron Hill Care Home provides round-the-clock nursing care alongside personal support, catering for residents with more complex medical needs or long-term conditions. Qualified nurses are on duty at all times.
The Care Quality Commission (CQC) last inspected Heron Hill Care Home in November 2025 and rated the service as Good overall. This means the home is performing well and meeting expectations across safety, effectiveness, care quality, responsiveness, and leadership.
Heron Hill Care Home is located in Kendal, within the Westmorland and Furness local authority area in North West.
Are you the manager or owner of Heron Hill Care Home? Claim your free listing to personalise this page with photos, a description of your home, weekly fees, and information about your team. Claimed listings receive more enquiries from families. Claim your listing free →
| CQC Rating | Good |
| Address | Valley Drive, Esthwaite Avenue, Esthwaite Avenue, Kendal, Cumbria, LA9 7SE |
| Phone | 01539 738800 |
| Local authority | Westmorland and Furness |
| Region | North West |
| Last inspection | 14 November 2025 |
| Provider | Abbey Healthcare (Kendal) Limited |
Is Heron Hill Care Home registered with the CQC?
Yes. Heron Hill Care Home is registered with the Care Quality Commission (CQC), the independent regulator of health and social care in England. You can view the official CQC profile at https://www.cqc.org.uk/location/1-452087348
What type of care does Heron Hill Care Home provide?
Heron Hill Care Home provides nursing homes, specialising in dementia, caring for adults over 65 yrs.
How do I contact Heron Hill Care Home?
You can contact Heron Hill Care Home by phone on 01539 738800, or visit them at Valley Drive, Esthwaite Avenue, Esthwaite Avenue, Kendal, Cumbria, LA9 7SE.
What is Heron Hill Care Home's CQC rating?
Heron Hill Care Home has been rated "Good" by the Care Quality Commission (CQC). This means the home is performing well and meeting expectations. See the full CQC inspection report at https://www.cqc.org.uk/location/1-452087348
What are Heron Hill Care Home's CQC domain ratings?
The CQC inspects care homes across five domains. Heron Hill Care Home's latest published domain ratings are: Safe: Good, Effective: Good, Caring: Good, Responsive: Good, Well-led: Good.
How many care homes are in Kendal?
There are 18 CQC-registered care homes in Kendal. You can browse the full list at carehomeos.co.uk/care-homes/town/kendal.
Nursing homes provide round-the-clock nursing care alongside personal care, catering for residents with complex medical needs or long-term conditions. Qualified nurses are on duty at all times to administer medication and clinical treatment.
Share your experience
Share your experience to help other families make informed decisions. Reviews are moderated before publishing.
Is Heron Hill Care Home still on paper records?
CHOS is purpose-built CQC care management software for UK care homes — eMAR, care plans, compliance dashboard, staff training, and incidents — all in one platform.