CQC Domain Ratings
Heightlea is a CQC-registered residential care home based in Truro, Cornwall. It is operated by Modus Care Limited.
The home provides specialist care for sensory impairments, adults under 65, learning disabilities, older adults (65+), physical disabilities. Families looking for care in these areas can contact the home directly for availability and assessments.
As a residential care home, Heightlea provides 24-hour personal care and support for residents who need help with daily activities such as washing, dressing, and meal times, in a safe and homely environment.
The Care Quality Commission (CQC) last inspected Heightlea in June 2023 and rated the service as Requires Improvement. The home has been asked to make improvements in one or more areas. Families are encouraged to review the full CQC report and speak with the home about the actions being taken.
Heightlea is located in Truro, within the Cornwall local authority area in South West.
Are you the manager or owner of Heightlea? Claim your free listing to personalise this page with photos, a description of your home, weekly fees, and information about your team. Claimed listings receive more enquiries from families. Claim your listing free →
| CQC Rating | Requires improvement |
| Address | Old Falmouth Road, Truro, Cornwall, TR1 2HN |
| Phone | 01872 263344 |
| Website | www.salutemcareandeducation.co.uk |
| Local authority | Cornwall |
| Region | South West |
| Last inspection | 23 June 2023 |
| Provider | Modus Care Limited |
Is Heightlea registered with the CQC?
Yes. Heightlea is registered with the Care Quality Commission (CQC), the independent regulator of health and social care in England. You can view the official CQC profile at https://www.cqc.org.uk/location/1-13945012134
What type of care does Heightlea provide?
Heightlea provides residential homes, specialising in sensory impairments, caring for adults under 65 yrs, learning disabilities, caring for adults over 65 yrs.
How do I contact Heightlea?
You can contact Heightlea by phone on 01872 263344, or visit them at Old Falmouth Road, Truro, Cornwall, TR1 2HN.
What is Heightlea's CQC rating?
Heightlea has been rated "Requires improvement" by the Care Quality Commission (CQC). This means the home is not performing as well as it should and has been told to improve. See the full CQC inspection report at https://www.cqc.org.uk/location/1-13945012134
What are Heightlea's CQC domain ratings?
The CQC inspects care homes across five domains. Heightlea's latest published domain ratings are: Safe: Good, Effective: Requires improvement, Caring: Good, Responsive: Good, Well-led: Requires improvement.
How many care homes are in Truro?
There are 27 CQC-registered care homes in Truro. You can browse the full list at carehomeos.co.uk/care-homes/town/truro.
Residential care homes provide 24-hour personal care and support for older adults or people with disabilities who are unable to live independently. Staff assist with daily activities such as washing, dressing, and meals in a homely environment.
Share your experience
Share your experience to help other families make informed decisions. Reviews are moderated before publishing.
Is Heightlea still on paper records?
CHOS is purpose-built CQC care management software for UK care homes — eMAR, care plans, compliance dashboard, staff training, and incidents — all in one platform.