CQC Domain Ratings
Harvey Lane is a CQC-registered residential care home based in Norwich, Norfolk. It is operated by Consensus Support Services Limited.
The home provides specialist care for adults under 65, learning disabilities, older adults (65+). Families looking for care in these areas can contact the home directly for availability and assessments.
As a residential care home, Harvey Lane provides 24-hour personal care and support for residents who need help with daily activities such as washing, dressing, and meal times, in a safe and homely environment.
The Care Quality Commission (CQC) last inspected Harvey Lane in July 2026 and rated the service as Good overall. This means the home is performing well and meeting expectations across safety, effectiveness, care quality, responsiveness, and leadership.
Harvey Lane is located in Norwich, within the Norfolk local authority area in East.
Are you the manager or owner of Harvey Lane? Claim your free listing to personalise this page with photos, a description of your home, weekly fees, and information about your team. Claimed listings receive more enquiries from families. Claim your listing free →
| CQC Rating | Good |
| Address | 9 Harvey Lane, Norwich, Norfolk, NR7 0BG |
| Phone | 01603 304655 |
| Website | www.consensussupport.com |
| Local authority | Norfolk |
| Region | East |
| Last inspection | 31 July 2026 |
| Provider | Consensus Support Services Limited |
Is Harvey Lane registered with the CQC?
Yes. Harvey Lane is registered with the Care Quality Commission (CQC), the independent regulator of health and social care in England. You can view the official CQC profile at https://www.cqc.org.uk/location/1-132648081
What type of care does Harvey Lane provide?
Harvey Lane provides residential homes, specialising in caring for adults under 65 yrs, learning disabilities, caring for adults over 65 yrs.
How do I contact Harvey Lane?
You can contact Harvey Lane by phone on 01603 304655, or visit them at 9 Harvey Lane, Norwich, Norfolk, NR7 0BG.
What is Harvey Lane's CQC rating?
Harvey Lane has been rated "Good" by the Care Quality Commission (CQC). This means the home is performing well and meeting expectations. See the full CQC inspection report at https://www.cqc.org.uk/location/1-132648081
What are Harvey Lane's CQC domain ratings?
The CQC inspects care homes across five domains. Harvey Lane's latest published domain ratings are: Safe: Inadequate, Effective: Requires improvement, Caring: Requires improvement, Responsive: Requires improvement, Well-led: Inadequate.
How many care homes are in Norwich?
There are 149 CQC-registered care homes in Norwich. You can browse the full list at carehomeos.co.uk/care-homes/town/norwich.
Residential care homes provide 24-hour personal care and support for older adults or people with disabilities who are unable to live independently. Staff assist with daily activities such as washing, dressing, and meals in a homely environment.
Share your experience
Share your experience to help other families make informed decisions. Reviews are moderated before publishing.
Is Harvey Lane still on paper records?
CHOS is purpose-built CQC care management software for UK care homes — eMAR, care plans, compliance dashboard, staff training, and incidents — all in one platform.