CQC Domain Ratings
Harleston House is a CQC-registered residential care home based in Lowestoft, Suffolk. It is operated by Greensleeves Homes Trust.
The home provides specialist care for dementia, older adults (65+), physical disabilities. Families looking for care in these areas can contact the home directly for availability and assessments.
As a residential care home, Harleston House provides 24-hour personal care and support for residents who need help with daily activities such as washing, dressing, and meal times, in a safe and homely environment.
Following an inspection in February 2021, the Care Quality Commission (CQC) rated Harleston House as Outstanding — the highest possible rating, awarded to a small proportion of care services in England. This reflects exceptional care practices across all five inspection domains.
Notably, the home received an Outstanding rating for care quality, and Outstanding leadership.
Harleston House is located in Lowestoft, within the Suffolk local authority area in East.
Are you the manager or owner of Harleston House? Claim your free listing to personalise this page with photos, a description of your home, weekly fees, and information about your team. Claimed listings receive more enquiries from families. Claim your listing free →
| CQC Rating | Outstanding |
| Address | 115 Park Road, Lowestoft, Suffolk, NR32 4HX |
| Phone | 01502 574889 |
| Website | www.greensleeves.org.uk/care-homes/harleston-house-lowestoft/ |
| Local authority | Suffolk |
| Region | East |
| Last inspection | 24 February 2021 |
| Provider | Greensleeves Homes Trust |
Is Harleston House registered with the CQC?
Yes. Harleston House is registered with the Care Quality Commission (CQC), the independent regulator of health and social care in England. You can view the official CQC profile at https://www.cqc.org.uk/location/1-121567182
What type of care does Harleston House provide?
Harleston House provides residential homes, specialising in dementia, caring for adults over 65 yrs, physical disabilities.
How do I contact Harleston House?
You can contact Harleston House by phone on 01502 574889, or visit them at 115 Park Road, Lowestoft, Suffolk, NR32 4HX.
What is Harleston House's CQC rating?
Harleston House has been rated "Outstanding" by the Care Quality Commission (CQC). This is the highest rating awarded by the CQC. See the full CQC inspection report at https://www.cqc.org.uk/location/1-121567182
What are Harleston House's CQC domain ratings?
The CQC inspects care homes across five domains. Harleston House's latest published domain ratings are: Safe: Good, Effective: Good, Caring: Outstanding, Responsive: Outstanding, Well-led: Outstanding.
How many care homes are in Lowestoft?
There are 35 CQC-registered care homes in Lowestoft. You can browse the full list at carehomeos.co.uk/care-homes/town/lowestoft.
Residential care homes provide 24-hour personal care and support for older adults or people with disabilities who are unable to live independently. Staff assist with daily activities such as washing, dressing, and meals in a homely environment.
Share your experience
Share your experience to help other families make informed decisions. Reviews are moderated before publishing.
Is Harleston House still on paper records?
CHOS is purpose-built CQC care management software for UK care homes — eMAR, care plans, compliance dashboard, staff training, and incidents — all in one platform.