Good CQC Overall Rating · Inspected Jan 2025 · View CQC report →
Safe
Inadequate
Effective
Good
Caring
Good
Responsive
Requires improvement
Well-led
Inadequate

Hailey House is a CQC-registered residential care home based in Maldon, Essex. It is operated by JPRN Ltd.

The home provides specialist care for dementia, older adults (65+). Families looking for care in these areas can contact the home directly for availability and assessments.

As a residential care home, Hailey House provides 24-hour personal care and support for residents who need help with daily activities such as washing, dressing, and meal times, in a safe and homely environment.

The Care Quality Commission (CQC) last inspected Hailey House in January 2025 and rated the service as Good overall. This means the home is performing well and meeting expectations across safety, effectiveness, care quality, responsiveness, and leadership.

Hailey House is located in Maldon, within the Essex local authority area in East.

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CQC RatingGood
AddressHighlands Drive, Maldon, Essex, CM9 6HY
Phone01621 854132
Websitewww.TCOU.co.uk
Local authorityEssex
RegionEast
Last inspection14 January 2025
ProviderJPRN Ltd
Residential homes
Specialisms
View official CQC profile for Hailey House →
Frequently asked questions

Is Hailey House registered with the CQC?

Yes. Hailey House is registered with the Care Quality Commission (CQC), the independent regulator of health and social care in England. You can view the official CQC profile at https://www.cqc.org.uk/location/1-3684879550

What type of care does Hailey House provide?

Hailey House provides residential homes, specialising in dementia, caring for adults over 65 yrs.

How do I contact Hailey House?

You can contact Hailey House by phone on 01621 854132, or visit them at Highlands Drive, Maldon, Essex, CM9 6HY.

What is Hailey House's CQC rating?

Hailey House has been rated "Good" by the Care Quality Commission (CQC). This means the home is performing well and meeting expectations. See the full CQC inspection report at https://www.cqc.org.uk/location/1-3684879550

What are Hailey House's CQC domain ratings?

The CQC inspects care homes across five domains. Hailey House's latest published domain ratings are: Safe: Inadequate, Effective: Good, Caring: Good, Responsive: Requires improvement, Well-led: Inadequate.

How many care homes are in Maldon?

There are 9 CQC-registered care homes in Maldon. You can browse the full list at carehomeos.co.uk/care-homes/town/maldon.

About this type of care

Residential care homes provide 24-hour personal care and support for older adults or people with disabilities who are unable to live independently. Staff assist with daily activities such as washing, dressing, and meals in a homely environment.

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