CQC Domain Ratings
Florence House is a CQC-registered residential care home based in Newcastle Under Lyme, Staffordshire. It is operated by Florence House (Staffordshire) Limited.
The home provides specialist care for sensory impairments, adults under 65, dementia, mental health, older adults (65+). Families looking for care in these areas can contact the home directly for availability and assessments.
As a residential care home, Florence House provides 24-hour personal care and support for residents who need help with daily activities such as washing, dressing, and meal times, in a safe and homely environment.
The Care Quality Commission (CQC) last inspected Florence House in May 2022 and rated the service as Good overall. This means the home is performing well and meeting expectations across safety, effectiveness, care quality, responsiveness, and leadership.
Florence House is located in Newcastle Under Lyme, within the Staffordshire local authority area in West Midlands.
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| CQC Rating | Good |
| Address | Porthill Bank, Porthill, Porthill, Newcastle Under Lyme, Staffordshire, ST5 0AE |
| Phone | 01782 637354 |
| Local authority | Staffordshire |
| Region | West Midlands |
| Last inspection | 14 May 2022 |
| Provider | Florence House (Staffordshire) Limited |
Is Florence House registered with the CQC?
Yes. Florence House is registered with the Care Quality Commission (CQC), the independent regulator of health and social care in England. You can view the official CQC profile at https://www.cqc.org.uk/location/1-419580604
What type of care does Florence House provide?
Florence House provides residential homes, specialising in sensory impairments, caring for adults under 65 yrs, dementia, mental health conditions.
How do I contact Florence House?
You can contact Florence House by phone on 01782 637354, or visit them at Porthill Bank, Porthill, Porthill, Newcastle Under Lyme, Staffordshire, ST5 0AE.
What is Florence House's CQC rating?
Florence House has been rated "Good" by the Care Quality Commission (CQC). This means the home is performing well and meeting expectations. See the full CQC inspection report at https://www.cqc.org.uk/location/1-419580604
What are Florence House's CQC domain ratings?
The CQC inspects care homes across five domains. Florence House's latest published domain ratings are: Safe: Good, Effective: Good, Caring: Good, Responsive: Good, Well-led: Requires improvement.
How many care homes are in Newcastle Under Lyme?
There are 18 CQC-registered care homes in Newcastle Under Lyme. You can browse the full list at carehomeos.co.uk/care-homes/town/newcastle-under-lyme.
Residential care homes provide 24-hour personal care and support for older adults or people with disabilities who are unable to live independently. Staff assist with daily activities such as washing, dressing, and meals in a homely environment.
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