Requires improvement CQC Overall Rating · Inspected Jan 2024 · View CQC report →
Safe
Requires improvement
Effective
Requires improvement
Caring
Good
Responsive
Requires improvement
Well-led
Requires improvement

Cromwell House is a CQC-registered residential care home based in Norwich, Norfolk. It is operated by Methodist Homes.

Cromwell House specialises in older adults (65+) care.

As a residential care home, Cromwell House provides 24-hour personal care and support for residents who need help with daily activities such as washing, dressing, and meal times, in a safe and homely environment.

The Care Quality Commission (CQC) last inspected Cromwell House in January 2024 and rated the service as Requires Improvement. The home has been asked to make improvements in one or more areas. Families are encouraged to review the full CQC report and speak with the home about the actions being taken.

Cromwell House is located in Norwich, within the Norfolk local authority area in East.

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CQC RatingRequires improvement
AddressCecil Road, Norwich, Norfolk, NR1 2QJ
Phone01603 625961
Websitemha.org.uk/care-support/care-homes/cromwell-house
Local authorityNorfolk
RegionEast
Last inspection18 January 2024
ProviderMethodist Homes
Residential homes
Specialisms
View official CQC profile for Cromwell House →
Frequently asked questions

Is Cromwell House registered with the CQC?

Yes. Cromwell House is registered with the Care Quality Commission (CQC), the independent regulator of health and social care in England. You can view the official CQC profile at https://www.cqc.org.uk/location/1-117965487

What type of care does Cromwell House provide?

Cromwell House provides residential homes, specialising in caring for adults over 65 yrs.

How do I contact Cromwell House?

You can contact Cromwell House by phone on 01603 625961, or visit them at Cecil Road, Norwich, Norfolk, NR1 2QJ.

What is Cromwell House's CQC rating?

Cromwell House has been rated "Requires improvement" by the Care Quality Commission (CQC). This means the home is not performing as well as it should and has been told to improve. See the full CQC inspection report at https://www.cqc.org.uk/location/1-117965487

What are Cromwell House's CQC domain ratings?

The CQC inspects care homes across five domains. Cromwell House's latest published domain ratings are: Safe: Requires improvement, Effective: Requires improvement, Caring: Good, Responsive: Requires improvement, Well-led: Requires improvement.

How many care homes are in Norwich?

There are 149 CQC-registered care homes in Norwich. You can browse the full list at carehomeos.co.uk/care-homes/town/norwich.

About this type of care

Residential care homes provide 24-hour personal care and support for older adults or people with disabilities who are unable to live independently. Staff assist with daily activities such as washing, dressing, and meals in a homely environment.

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